Quality Supervisor

Position Summary:

The Quality Supervisor is responsible for the planning scheduling and performance of all hourly quality department personnel at US Ceramics Group facilities. The primary role of this position is to ensure that visual and dimensional inspections conducted by quality personnel meet all quality requirements and production commitments.

Essential functions:

Supervise and track performance of Quality Department hourly employees including Layout and Calibration Technicians Final Auditors and Source Auditors in multiple Ceramics Group locations

Ensure dimensional inspections in-process SPC checks periodic die layouts calibrations final audits and source audits are conducted as required

Ensure adequacy of related training of personnel and the quality of inspections

Ensure adherence to related written policies procedures and related work instructions

Monitor analyze data and take action to improve incoming quality and to improve the productivity of direct reports

Develop daily plans and work assignments to hit shipping commits

Schedule vacations and assist other supervisors and managers in addressing training needs to improve performance

Counsel employees on performance and conduct employee reviews and disciplinary action as required

Ensure communication of dimensional and visual issues resulting from inspections. Work with quality engineering operations and production control to drive resolution using 8Ds or other problem resolution tools

Review and approve quality documentation related to areas of responsibility

Attend and participate in various production shipping and quality meetings

Initiate and implement system improvements for departmental safety quality productivity efficiency and organization in related areas

Ensure ongoing safe work practices in all related areas

Ensure adequate housekeeping and workplace organization based on 6S principles in related areas

Learn all visual requirements and be able to interpret customer flow downs QEIs and relevant internal procedures to help resolve disputes at various Ceramics Group locations or its customers

Provide general visual inspection assistance and training to other departments facilities and business units as required

Maintain accurate records of auditing training certification activities and personnel performance.

Ability to work upon request in all areas/locations deemed necessary by management (internal or external finishing houses various business units Merida etc.).

Willingness and ability to learn and perform previous tasks and new assignments

Conduct internal audits as needed

This position reports to the Quality Manager

Required Skills:

Must be detail oriented and well organized.

Ability to work in a high-paced cross-functional team

Must be self-directed to accomplish the team goals with minimum supervision

Demonstrate ability to meet short term goals and drive long term improvements

Must have good interpersonal skills for daily interactions with direct reports (auditors) as well as customers suppliers internal employees and the quality team.

Open to working overtime to support shipping and finishing schedules.

Willing to travel as needed to Merida and/or Sanford to conduct training or resolve issues.

Experience & Education

BS in engineering or other technical degree

Prior experience in supervision

Experience in performing coordinating or supervising testing and inspection