Mental Health & Addiction's Case Manager

About the Organization:

The Barrie Area Native Advisory Circle (BANAC) is an Indigenous governed Indigenous led regional social planning and development organization. The BANAC service region now covers Simcoe County Muskoka and the northern York region. BANAC works in cooperation with Indigenous communities and non-Indigenous organizations to address community-identified priorities through coordinated planning implementation and evaluation. BANAC has a mandate to support the continued promotion of Indigenous lifelong learning and community wellness through self-determination and community participation.

BANAC offers many innovative programs and services including Aging Well Senior Supports Bebminot Family Wellness the Biinoojinsauk Child Care Centre Maapii Enjii Zaagi Gaazwad and the Mamaway Wiidokdaadwin Indigenous Interprofessional Primary Care Team. Mamaway Wiidokdaadwin offers a wholistic approach to wellness that includes traditional healing practices in primary care community clinics addiction and recovery services counselling programs midwifery land-based healing programs and community health promotion.

About the Role:

This position operates within an Indigenous-led and Indigenous-governed organization that is accountable to the communities it serves. Work is grounded in the principle of Indigenous Health in Indigenous Hands ensuring that all programs and services are developed delivered and evaluated under Indigenous governance structures and community alignment with Indigenous and provincial standards the organization upholds excellence in care accountability and compliance while centering on Indigenous knowledge systems cultural safety and self-determination in health and social service deliverables.

All employees are required to participate in organizational Indigenous Cultural Safety training and to engage in ongoing reflexive practices as part of their professional development. This includes a commitment to examining personal and systemic biases deepening understanding of Indigenous histories and experiences and ensuring that service delivery aligns with the values of respect reciprocity and wholism that guide the organizations work.

This position is being posted in response to an existing vacancy at the Barrie Area Native Advisory Circle.

ROLE DESCRIPTION:

As a part of the interprofessional primary care team the Case Managers role is to support the development of a comprehensive supportive treatment plan coordinate physical emotional mental spiritual and social health services and to make appropriate referral and linkages to community services and resources. The Case Manager provides services in a supportive confidential and culturally safer manner to help clients work towards their goals and access the resources they need to fully participate in their health care services.

What You Bring:

Education:

• Completion of a Social Service Worker Program and 2 years experience; or an equivalent combination of education and experience.
• Completion of training in case management considered an asset

Experience:

• Demonstrated experience working with Indigenous communities and clients; ability to provide culturally safe care
• Experience providing case management services to clients with complex needs in the social determinants of health particularly homelessness mental health and addictions and transportation.

Skills:

Case Manager skills are outlined in the Canadian Core Competency Profile for Case Management Providers (2012). National Case Management Network.

• Demonstrated knowledge of health social and community-based resources required to provide case management services
• Communication skills to explain the case management process to clients and collaborators including the processes of screening assessing planning implementing evaluating and transitioning.
• Case management assessment skills to develop an understanding of client needs in physical psychosocial emotional spiritual and cultural domains
• Team work with interprofessional team members internal to an organization and external to an organization
• Critical thinking and application skills to anticipate client needs and develop a strong Case Management Plan
• Relationship building skills with clients social networks and community service providers
• Trauma-informed practice skills applied to supporting clients with complex social determinants of health needs
• Decision-making skills and demonstrated experience applying decisions to actions to support clients.

What We Offer:

Our work is accountable to Indigenous communities guided by relationships knowledge and practices that shape how we serve and learn together. Joining the BANAC team means contributing to work that is community-driven relational and grounded in Indigenous values of respect reciprocity and wholism. We work alongside community members Indigenous organizations and the broader community to ensure our programs reflect the voices and strengths of those we serve.

We provide a generous group health benefits package participation in HOOPP paid vacation cultural leave days extended holidays professional training opportunities and the opportunity to work in a dynamic community-based supportive work environment.

Information About Working at BANAC Mamaway Wiidokdaadwin:

• Work is typically performed in BANAC clinics offices and / or in community settings.
• Regular travel to meetings and communities is required; access to a personal vehicle is considered an asset.
• Regular overtime work may be required to accommodate business needs and BANAC team members enjoy a flexible work schedule.
• BANAC work site locations are periodically exposed to smoke due to the burning of sacred medicines: tobacco sweet grass sage and / or cedar.

All pertinent employment conditions are specified within the employment agreement with BANAC and include the following:

• Ability to attend all BANAC worksite locations is required
• Valid C.P.R. and A.E.D. Certificates are required
• Valid Class G Ontario Drivers License is required
• An up-to-date clear Vulnerable Sector Check is required
• An up-to-date clear TST result

Applying to this Job:

The position is open to all those interested even if they do not meet all the qualifications listed. At BANAC we recognize that lived experience can provide knowledge and skills equivalent to formal education and / or professional experience. Individuals who have relevant community connections lived experience and / or cultural knowledge that align with the jobs responsibilities are strongly encouraged to apply. To further promote our accountability to the Indigenous communities we serve and to ensure services align with the values of respect reciprocity and wholism that guide the organizations work preference will be given to candidates of Indigenous ancestry. BANAC strongly encourages applicants to self-identify within the application process.

Please apply directly on the Barrie Area Native Advisory Circle careers site at Area Native Advisory Circle is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act. If you require accommodation for disability during any stage of the recruitment process please advise the Human Resources Department at:

Please note that the Barrie Area Native Advisory Circle (BANAC) uses BambooHR as part of its recruitment and selection process. While BANAC incorporates select AI features to enhance process efficiency BANAC remains committed to human-led decision making. BANAC recognizes that AI is not perfect as a result all AI-generated outputs are subject to human review to ensure accuracy inclusiveness and equitable hiring practices. At BANAC

our goal is to use technology to support not replace thoughtful human decision making in recruitment and hiring.

DISCLAIMER: This job posting indicates the general scope and level of work expected. It is not designed to cover or contain a comprehensive listing of all activities duties and / or responsibilities that will be required by the incumbent. The incumbent may be asked to perform other duties as required to support business needs.

Required Experience:

Manager