Specialist IT Services
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Job Location:
Yearly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you someone who enjoys keeping things running smoothly and helping people get the most out of their technology Were looking for a Specialist-IT Services to join our team and play a key role in managing our IT assets staying on top of software compliance and supporting the overall health of our technology environment.
This role suits someone who enjoys a fast paced multivendor setting is confident in problem solving and takes pride in delivering a great user experience.
What Youll Be Doing
- Manage IT assets procurement billing and software contracts/renewals to ensure cost effective compliant and timely delivery.
- Maintain operational integrity by coordinating software and internal audits and ensuring license compliance.
- Build strong relationships with stakeholders and oversee reliable audio/visual services that support a smooth user experience.
- Drive vendor performance through effective SLA KPI and service reporting management.
- Lead key governance and incident processes including Change Management CAB/TRB activities and major incident resolution.
What Success Looks Like
- IT assets procurement and software contracts are managed efficiently and kept up to date.
- Audits renewals and compliance activities run smoothly with strong coordination and minimal disruption.
- Stakeholders feel supported and confident in the reliability of IT services including audio/visual systems.
- Vendor partners perform to expectations through clear accountability and effective service level management.
- Major incidents service issues and Change Management processes are handled promptly collaboratively and with strong governance.
What Youll Bring
Qualifications
- Bachelors degree in Computer Science Information Technology or a related field.
- ITIL certification.
Experience & Skills
- Experience coordinating within a complex outsourced IT vendor environment and responding to major incidents.
- Strong background in IT Change Management including CAB processes and governance.
- Familiarity with IT service level management practices and reporting requirements.
- Proven ability to provide effective day-to-day support to business users and interpret technical reports.
- Broad technical awareness across applications infrastructure end user devices and audio/visual equipment.
What We Offer
- Free onsite parking (Jandakot)
- Salary Sacrifice options
- Access to corporate discounts including health insurance banking and fitness clubs.
- Access to ATCOs Employee Assistance Program
ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from women and Aboriginal and Torres Strait Islander people.
Required Experience:
IC
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
ATCO Canada provides prefabricated building solutions—mobile offices, classrooms, camp services, and workforce accommodations across the country.
