Network Engineer III

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off
• Tuition assistance
• Vision insurance

• Network and security-related certifications (Cisco Certified Network Professional (CCNP) CCNP Routing and Switching)
• Bachelors degree in computer science information systems or other related discipline.
• Provides advanced knowledge to create engineered drawings statements of work and technical manuals to determine requirements for Telecommunications Unit (AMK-224).
• Directs and participates in all aspects of the FAA Network Engineering/Security framework including but not limited to installing configuring monitoring routers/switches and other network devices while maintaining secure redundant and reliable operation of the MMAC Backbone Network and the MMAC Internet Access Point (IAP). Maintain and update documentation of Network security including but not limited to platforms design operation and procedure manuals.
• Ensure network team documentation is complete and conforms to requirements before making any hardware/software changes to production network. With no supervision complete transactions network management/monitoring tools Internet Filtering/caching routing protocols Access Control Lists and Uninterruptible Power Supply network monitoring.
• Ensure backbone network and IAP conforms to appropriate FAA/DOT security regulations policies and procedures.
• Leads Scaled Agile Frameworks (SAFe)/Agile or traditional Waterfall Program Management work groups related to automation/standardization efforts.
• Subject Matter Expert in strategic planning committees and task forces organized to integrate the efforts of Information Technology (IT) groups into an effective and total Enterprise Program.
• Ensure MMAC Backbone Network and Internet Access Point (IAP) conform to appropriate DOT/FAA security regulations policies and procedures.
• Project Lead and subject matter expert on network enhancement and modernization projects.
• On daily basis monitor and solve advanced/complex tickets established in the Help Desk Network Que that are infrastructure related. Monitor the Telecommunications (AMK-224) local work order tracking system (Archibus is the current system) queues for tickets related to the network infrastructure. Instruct and support other FAA personnel who may also be implementing Archibus Network Queue tickets. Monitor/administer network monitoring tools to ensure network performance and uptime.
• Continuously monitor all Configuration Change Management Processes. Perform installation testing modification enhancement and maintenance of LAN/WAN computer networks.
• Perform network analysis and troubleshooting techniques on Cisco and Juniper LAN/WAN equipment Windows and Linux systems and related services.
• Diagnose and resolve problems; implement operating system patches and upgrades; address security rights/issues with firewalls switches routers VPN etc. At a minimum provide Management with weekly status updates on project/tasks problems/concerns or other outstanding project related issues. When applicable allow Network Engineer II and lower to shadow in all aspects of the job.

• Bachelors degree in computer science information systems or other related discipline.
• Seven years of combined documented Information Technology (IT) experience:

1. Installing maintaining or managing any one of the following: Cameras Circuit and WAN Management Interfacing with MPLS and LTE Vendors Cisco ISE and DNAC IoT equipment NAT/PAT Network Tools such as Solar Winds. Cisco Routers Cisco Switches-Network Connected UPS equipment TACACS/RADIUS.
2. Help troubleshooting and maintain network tools and topology maps.
3. Maintain complete details of issues in ticketing system receive phone calls directly from end-users.
4. Work tickets escalated from Tier 1 service desk personnel and the ability to escalate to provided vendor contacts.
5. Conduct research analysis and correlation across diverse data sets.
6. Meet SLA requirements for response restore and notification times with proper pending codes.
7. Working knowledge of ITIL principles.
8. Experience with enterprise-level ticketing systems such as ServiceNow or Remedy.
9. Understanding of Syslog and SNMP monitoring
10. Network and security-related certifications (Cisco Certified Network Professional (CCNP) CCNP Routing and Switching) or equivalent documented knowledge.
11. Ability to interpret information from network tools (e.g. Nslookup Ping Traceroute).
12. Knowledge of networking concepts protocols and security methodologies.
13. Knowledge of host or network access control mechanisms (ACLs capability lists).
14. Familiarity with network protocols such as TCP/IP DHCP DNS and directory services.
15. Understanding and knowledge of 5G equipment
16. Maintain LAN and WAN connectivity for multiple remote locations across multiple geographically separated locations.
17. Serve as a resource for engineering and as an escalation point for unresolved issues.
18. Interface with architecture teams and act as the implementation arm for projects moving from testing to production.
19. Attend Change Advisory Board (CAB) meetings to present and defend proposed changes
20. The ability to Participate in on-call rotation (estimated once every four weeks)
21. Supporting information systems as an Information or Cyber Security professional.

• FAA/MMAC experience preferred

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