Bellperson Hilton Hawaiian Village Waikiki Beach Resort
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Job Location:
Honolulu, HI - USA
Monthly Salary:
$ 18 - 23
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.
- Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy to defuse anger collect accurate information and resolve conflicts.
- Ability to stand and move throughout driveway and continuously perform essential job functions.
- Ability to read listen and communicate effectively in English both verbally and in writing.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to grasp lift and/or carry a maximum of 75 lbs.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodation service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Come join the team at the Hilton Hawaiian Village Waikiki Beach Resort as Bellperson! Located on 22 acres along Waikikis widest stretch of beach you will find our iconic property where our team members love being a part of our award-winning culture.
In addition the property offers free meals while on shift and discounted employee parking. We know that you will love being a part of a team that was named Great Places to Work!
The ideal candidate will possess:
- Valid drivers license required.
- 1 year customer service background.
- The ability to work a flexible schedule that includes weekdays evenings weekends overnights and holidays is required.
- Ability to push/lift up to 75lbs.
Shift Pattern: Varied (Union role) AM PM Overnight. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.
Pay Rate Scale: $18.99 - $23.74 (tips additional)
What will I be doing
As a Bellperson you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations.
- Retrieve and transport guest luggage.
- Inspect guest rooms and acquaint guests with these rooms and their features.
- Respond to guest inquiries and requests in a timely friendly and efficient manner.
- Organize and store luggage as needed according to guidelines.
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
- Ensure messages and faxes are regularly delivered throughout the day.
- Assist with room moves special luggage deliveries and/or pulls and attend the main lobby and front door as needed.
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport as needed.
- Assist in the maintenance appearance and functionality of equipment.
Key Skills
- Veterinary Experience
- Hotel Experience
- Hospitality Experience
- Cost Management
- Management Experience
- Conflict Management
- Housekeeping Management
- Property Maintenance
- Hotel Management
- Financial Report Interpretation
- P&L Management
- Supervising Experience
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
