DCEO Facility Manager, DCC Communities

How would you like to be a part of Earths most customer-centric company

Join the CLT Data Center community! The CLT cluster will be rapidly expanding over the next several years causing this role to be have high growth high visibility opportunities.

You would work with teams of front-line responders who support the operations of some of the worlds most impactful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated safe and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



Key job responsibilities
- Oversee all aspects of the data centers critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
- Manage teams of 24x7 engineering technicians in all facets of their career. Prioritize and assign tasks to data center technicians and operators manage projects coach and create documentation. Guide train and educate staff on best practices related to all service owner issues.
- Effectively and efficiently manage the operations budget and expenditures.
- Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion.
- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
- Communicate complex technical information to a non-technical audience.
- Respond to out-of-hours emergency calls.
- Is the second level escalation points for Data Center facilities related issues/failures.
- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear generators UPS systems power distribution equipment chillers cooling towers computer room air handlers building monitoring systems etc.
- Ensure all safety procedures are adhered to while performing work.
- Test quality performance safety and reliability of products equipment and processes.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder. - Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40 pounds.
- Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull.
- Coordinate body movements when using tools or equipment.
- Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
- Work at depths such as raised floors.
- Work in noisy environments.
- Role may support more than one location/site.


About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 2 years of people management and team development experience
- 5 years of engineering work managing large-scale services experience
- Experience in engineering work managing large-scale services
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
- Experience operating a mission-critical team or product
- High school or equivalent

- 3 years of work in a management position with 5 or more direct reports experience
- 5 years of work in data centers with an emphasis on building and equipment operation experience
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NC HAMLET - 132600.00 - 198100.00 USD annually