Platform Analyst
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Job Location:
California, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Purpose
The Platform ITSM Analyst supports the Cloud Platform team by coordinating documentation communication and process agreement across business engineering and program management responsibilities. You will ensure that it documents platform projects well communicates them and executes them with consistency. The Analyst works under the direction of Cloud Platform leadership and in close partnership with project managers and technical subject matter experts. You will focus on clarity coordination and compliance and not technical design engineering or architectural decision-making.
Responsibilities
- Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.
- Work with business and product partners to organize requirements.
- Coordinate inputs from subject matter experts across Cloud Product Security and Infrastructure to ensure information accuracy.
- Document business and technical requirements in clear standardized formats such as user stories or acceptance criteria.
- Track milestones dependencies and deliverables in collaboration with project and engineering managers.
- Communicate progress and risks to team members.
- Coordinate change-management activities informing all affected teams of timelines decisions and impacts.
- Support Business Continuity and Disaster Recovery (BCDR) planning by organizing materials and coordinating exercises.
- Maintain accurate records of platform access authentication and entitlement documentation in partnership with IAM and Security teams.
- Provide audit support by organizing and validating IAM and operational control evidence.
- Present updates to both technical and non-technical audiences.
- Seek input from subject matter experts before finalizing deliverables.
- Develop technical awareness appropriately to support role responsibilities.
Qualifications :
Qualifications
- Bachelors degree in Computer Science Information Systems or equivalent professional experience.
- 5 years of experience in IT Service Management IT Operations or related fields.
- Professional certifications such as ITIL Foundations or ITIL Service Delivery.
- Experience in project management recording keeping and submitting progress reports to leadership .
- Knowledge of ITIL frameworks with hands-on Incident and Change Management experience.
- Experience running Major Incident bridges and Change Advisory Boards (CAB).
Additional Information :
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including full medical dental vision and matching 401K
- Fully remote environment
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
