Urgent Care Veterinary Receptionist
Share
Job Location:
Kronenwetter, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
What should you expect working as a Caregiver Support Staff
BASIC QUALIFICATIONS
- Has the ability to solicit process and integrate input from team members and administrators
- Recognizes areas of conflict or disagreement and deals with them through open and honest dialogue.
- Contributes to a positive work environment by treating others with fairness and respect
- Demonstrates proficiency and/or willingness to learn the advanced use of practice management software electronic medical records Microsoft Office products and ASANA
PROVIDE TIMELY AND PROFESSIONAL COMMUNICATIONS WITH CAREGIVERS AND COWORKERS
- Greet caregivers in a friendly and timely manner
- Receive incoming calls provide available information and route as needed
- Ensure caregiver information is recorded accurately and consistently
- Assist coordinate and/or perform appointment scheduling between caregivers and medical staff
- Assist incoming patients based on urgency of care and available staff resources
- Perform clerical duties including but not limited to filing copying faxing linking emailing mailing & scanning
PERFROM PROCESSING RELATED DUTIES
- Process payments for invoices (transactions via cash care credit credit/debit cards and checks)
- Utilize the clinics practice management software to finalize invoices process refunds and accurately record all sales
- Reconcile the cash drawer and all payment transactions (cash checks electronic payments) against the systems end-of-day report
- Coordinate with the Medical Support Team to answer any caregiver questions
PROVIDE IMMEDATE SUPPORT TO ALL DEPARTMENTS
- Understand hospital logistics to maintain efficiency and reduce costs
- Be a resource for inventory control to aid in loss prevention
- Ensure front lobby remains clean throughout shift
ENGAGE PAWS COLLABORATIVE PROCESS IN ACCORDANCE WITH CURRENT OPERATIONAL GUIDELINES
- Integrate into the The Collaborative Process
- Attend regular Collaborative Meetings with members of the Collaborative & Supporting Role Teams
- Track progress through Core Training and track issues and accomplishments as they arise
- Provide feedback on guidelines processes and policies with intent to improve efficiency and effectiveness
- Attend departmental or All-Staff meetings
Qualifications :
What are we looking for
- Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate and calm team player
- Strong communication skills
- Ability to multi-task
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Schedule Requirements
- Full-Time or Part-Time
- 10am-7pm / 12:00pm-9:00pm shifts
- Every other weekend coverage
- Up to 4 Holiday Spans / Year
- 4 DAY WORK WEEK!
Additional Information :
What do we offer our staff
- Comprehensive Benefits (health dental vision liability 401k & 401K matching program life & supplemental insurance HSA & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts Holiday Pay Uniform Allowance Bonuses etc.)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement texting/outreach communication authorization physical requirements of the job and more please visit: Work :
No
Employment Type :
Full-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Alliance Animal Health was founded in 2017 based on the need for a new service model in the veterinary industry. The approach was to create a true partnership model that would help veterinarians by removing the stress of managing the business side of the practice and giving them the b ... View more
