Supv, Facilities Maintenance

*Candidates must reside within 50 miles of Anchorage Alaska

GCIs Supv Facilities Maintenance will be responsible for ensuring the safe reliable and efficient operation of the companys facilities across Alaska including urban rural and remote locations. Ensures that buildings grounds critical infrastructure environmental systems and physical assets are maintained to meet company standards regulatory requirements and operational needs. Facilities Operations roles coordinate preventive and corrective maintenance vendor and contractor oversight safety programs and emergency response measures supporting business continuity for a 24/7 telecommunications environment.

This leadership position requires the following non-delegable responsibilities:

• Fully own the mission goals operations and results of the team and areas of responsibility.
• Provide strong leadership to span of control (direct and indirect reports);demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching growing and empowering; owning outcomes; and leading by example. Specific leadership duties include:
• Establishing the vision and tone for the department consistent with company culture and mission.
• Establishing clear measurable and achievable goals and performance expectations and following up appropriately.
• Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication training tools and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCIs interests and demoralize other employees.
• Effectively managing processes including annual performance reviews compensation adjustments promotions demotions transfers and disciplinary actions up to and including terminationin an unbiased and consistent manner.
• Operational Oversight & Execution:
  • Provides comprehensive oversight of daily facilities maintenance operations across assigned buildings remote huts generator sites warehousing spaces mechanical rooms and grounds.
  • Ensures timely and effective execution of preventive and corrective maintenance activities to maintain operational readiness of critical telecommunications infrastructure.
  • Conducts routine site inspections monitors the performance of HVAC electrical plumbing fire suppression backup power and environmental control systems and ensures all assets operate within required standards.
  • Responds promptly to work orders service requests and emergency repair needs prioritizing actions based on safety considerations customer impact and network or facility operational dependencies.
• Organizational Management:
  • Provides and manages the staffing organizational structure policies procedures and documentation required to support the facility operations mission.
  • Oversees facilities including Central Office Microwave Cellular Switch and Earth Station shelters.
  • Promotes a positive productive and respectful work environment and maintains a union-free workforce through consistent communication proactive performance feedback and recognition of employee contributions.
• Technical Oversight:
  • Oversees work scheduling assignment of preventive maintenance routines and coordination of corrective work activities across multiple facility locations.
  • Ensures accurate completion of maintenance reports material requisitions and administrative tasks associated with facility operations.
  • Monitors the quality and technical accuracy of work performed by staff and contractors and ensures compliance with all safety security and operational standards.
  • Provides guidance on troubleshooting and system diagnostics and ensures facility systems are maintained in accordance with manufacturer requirements and regulatory specifications.
• Budget Planning & Management:
  • Develops and manages operational and capital budget inputs for personnel materials equipment and facility system needs. Prepares forecasts cost estimates and recommendations to support short- and long-term planning for infrastructure and facility investments.
  • Assists in reconciling budget projections with actual expenditures identifying variances and recommending corrective actions as needed.
  • Ensures financial stewardship in selecting contractors procuring materials and prioritizing work based on operational and business impact.
• Team Leadership & Work Coordination:
  • Assigns schedules and oversees work activities for facilities technicians custodial personnel and contractors to ensure timely and efficient completion of assigned tasks.
  • Provides daily operational direction technical guidance coaching and on-the-job training to support skills development and safe work practices.
  • Monitors workload distribution performance safety compliance and adherence to company policies intervening as necessary to address performance gaps or workflow challenges.
  • Ensures high levels of communication coordination and accountability across all staff.
• Departmental & Inter-Departmental Coordination:
  • Establishes and maintains strong working relationships and effective information exchange across UUI GCI and other internal departments.
  • Coordinates activities related to special projects and customer requests to ensure alignment with facility operations capabilities and timelines.
  • Ensures accurate tracking and documentation of regulatory compliance requirements such as EPCRA and SPCC and provides necessary information for annual filings and regulatory submissions.
  • Facilitates communication and collaboration across functional groups to support operational planning network needs construction schedules and emergency response readiness.
• Vendor & Contractor Coordination:
  • Leads the coordination of vendor and contractor activities including onboarding scheduling gaining site access and daily workflow management.
  • Ensures contracted work is performed safely efficiently and in accordance with project specifications and contractual obligations.
  • Inspects work quality verifies materials and ensures compliance with company standards permitting regulatory requirements and safety protocols.
  • Serves as the on-site point of contact during maintenance repairs construction and facility upgrade activities.
• Safety Compliance & Documentation:
  • Ensures strict adherence to OSHA EPA and company safety protocols across all facilities operations.
  • Conducts safety briefings toolbox talks hazard assessments and routine compliance inspections to maintain a safe work environment.
  • Maintains accurate and comprehensive documentation of maintenance activities inspection findings equipment logs asset records and regulatory reports.
  • Supports environmental safety and audit processes and ensures timely resolution of identified risks or deficiencies.
  • Promotes a strong safety culture and leads by example in maintaining safe work practices across all operations.
• Logistics & Remote Alaska Support:
  • Coordinates all logistics required to support field work and facility maintenance in both urban and remote Alaska locations.
  • Plans and schedules travel organizes equipment staging and ensures materials and tools are available for technicians and contractors.
  • Supports operational planning for bush flights marine or ferry access snow machines ATVs and vehicle fleet needs.
  • Anticipates weather-dependent challenges and adjusts plans to maintain productivity safety and operational continuity.
  • Ensures proper fuel access and storage remote-site readiness and contingency plans for remote field operations.

Additional Job Requirements:

Responsible for day-to-day oversight of facilities maintenance activities and frontline staff supporting assigned buildings remote sites and operational facilities. The Supervisor coordinates work assignments ensures compliance with safety protocols performs site inspections supports vendor and contractor work and provides hands-on technical assistance. This role focuses on operational execution task scheduling and ensuring timely resolution of maintenance issues to support business operations. Working knowledge of building systems preventive maintenance practices and facility safety requirements.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor degree in Facilities Management Engineering Technology or related field.*
• Minimum five years experience withinfacilities building maintenance or related technical experience.*
  • Including a minimum of one year in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience.

Preferred:

• Experience within telecommunications utilities or similar 24/7 operational environments.
• Experience with CMMS systems and work-order software.
• Ability to prepare detailed budget for all departmental needs to include manpower material equipment transportation freight training etc.
• Other relevant telecom industry or job specific certifications.
  • OSHA 10/30 HVAC license boiler certification or other trade credentials.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficiently to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessaryto support remotely located personnel.
• Travel to and work in remote service communities required ability to work in adverse weather conditions. Sometimes in harsh arctic weather conditions utilizing small aircraft.
• Ability to travel throughout Alaska including remote sites accessible only by small aircraft ferry snow machine or 4x4.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.
• Daily office tasks frequently involve operation of standard office equipment (computer phone fax copier) and processing paperwork.
• Work requires multi-tasking often with simultaneous or overlapping deadlines in an environment of ever-changing technology and workforce development.
• Ability to position self to access items at varying heights.
• Ability to safely move transport and position items up to 50lbs.
• Travel to and work in remote service communities required sometimes in harsh arctic weather conditions utilizing small aircraft.
• Work areas can be cramped dark dusty damp wet stuffy sticky smelly hot and/or cold.
• Ability to clearly distinguish colors for driving identifying cables or other electrical components and safety signage.
• Some weekend and holiday work may be required to support remotely located personnel.
• Ability to accurately communicate information and ideas to others effectively.