Guest Room Attendant
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
- Know and adhere to policies and procedures embrace company culture and take pride in the resort and its amenities.
- Awareness of guest experience at all times smile and make eye contact communicate professionally.
- Follows all department policies and procedures for room cleanliness and self-inspection.
- Responsible for maintaining the standards of service to guests and coworkers at all times.
- Responsible for servicing assigned rooms with Five Star cleanliness and presentation by exercising self-inspections and following LQA guidelines.
- Responsible for maintaining the cleanliness and condition of each room by performing General Clean/special projects.
- Must be able to complete assigned credits by exercising proper time management daily.
- Replenish all room amenities such as toiletries soaps and tissues.
- Must safely operate and maneuver the powered mobile carts.
- The Guest Room Attendant interacts with guests co-workers and supervisors in a professional and courteous manner.
- Works with safety as a priority and follows department and company safety guidelines in operating the motorized cart use of chemicals and lifting requirements.
- Attends required training classes and incorporates new standards service knowledge and safety into daily work practices.
- Understands the resort hotel features and services including how to find the information for the guests.
- Solution oriented stays on task and promotes teamwork.
Qualifications :
JOB REQUIREMENTS:
- Candidate must be well groomed and professional.
- Must be able to communicate fluently in English with guests management and other associates to their understanding. Additional foreign language a plus.
- Willingness to maintain the highest level of confidentiality regarding guests and staff.
- Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education training and experience that provides the required knowledge skills and abilities.
- At least two years experience serving guest rooms in a 4/5 Star Hotel
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Industrial Cleaning
- Laundry
- Guest Relations Experience
- Host/Hostess Experience
- Cleaning Experience
- Custodial Experience
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
