ServiceNow Developer I

As a ServiceNow Developer I you willdemonstratean ability to administer develop document and technically support the ServiceNow will have a solution-focused mindset and the ability to provide elite client service training and support to your teammates as well as clients throughout the must have the ability to excel in a fast-paced organization provide excellent customer service bewellwritten and have a passion for the ServiceNow platform.

• Administration development documentationand technical support of the ServiceNow platform

• Performingconfiguration and customization including but not limited to:

• Workflow/flowadministration

• Performance analytics configuration

• Creating andmaintainingSOAP/RESTintegrations

• Creating andmaintainingall script types

• Creating andmaintainingportal widgets

• Design develop and configure for the ITSMITAMITOM and CMDBmodules

• Create new andmaintainexisting custom applications

• Review and refine designs forfunctionality andusability

• Regularly reviews testing scenarios andpractices to ensureapplication performance and stability requirements are met

• Interacts with stakeholders from across the business

• Implement best practices and standardsfor the ServiceNow platform

• Produces andmaintainsdetailed system documentation including:

  • Designspecifications

  • Troubleshootingsteps

  • Deploymentsteps

  • Disaster recoverysteps

  • Technicalnotes

  • Testingsteps etc.

Must Have:

• 4 years of experience supporting the implementation administration configuration and/or development of the ServiceNow platform

• Development experience withJavaScript AngularJS HTML CSS andXML

• Understanding the key technologies relevant to the ServiceNow integration solutions including SSO SAML SSL Web Services LDAP JDBC ODBC REST SCP and FTPS.

• System/Process Automation (Orchestration) experience

• Experience creating custom Integration Hub Spokes

• Excellent written and verbal communication skills

• BS or BA degree in computer science or equivalentexperience

Nice to Have:

• Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations for clients

• Administration of a ServiceNow instance including the creation or modification of workflows business rules UI actions UI policies ACLs dictionary catalogitemsand updates of all other existing solutions requiring revisions

• ITIL Foundations 3.0 or higher

• ServiceNow Administrator Certification (Yokohamaor Higher)

• ServiceNow Developer Certification (Yokohamaor Higher)

• Strong understanding of ServiceNow ITSM and ITOM products

• Strong understanding of ServiceNows CSDM

• Understanding of Agile practices

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical dental vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
• Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi