Training Operations Intern (Co-op)

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data loss and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

At Proofpointyoullbe part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Boldin how we dream and innovate

Responsiveto feedbackchallengesand opportunities

Accountablefor results and best in class outcomes

Visionaryin future focused problem-solving

Exceptionalin execution and impact

About the Role

The Proofpoint Technical Training organization educates customers partners and Proofpointprospectsglobally on Proofpoint products solutions and best practices.We arelooking for a talented and enthusiastic TrainingOperations Interntoassist with managing theday-to-dayoperations and administration of our training delivery business.In this role you will have the opportunity to become proficient in learning platform administration including course building and troubleshooting progress reporting and coordination of a complex delivery of virtual and classroom trainings.Youllwork closely with the LMS Administrator and Training Operations manager handling the day-to-day tasks that are crucial to our training programs successThis person will be adept at working in enterprise applications like our Learning Management System Salesforce and Microsoft Office.

Must be able to commit to working from June through November 2026 (full-time during summer part-time during fall)

Key Responsibilities

• Become proficient in our Adobe Learning Management System and perform regular administration tasks in the LMS

• Compose and deliver outbound email notifications to customersregardingcourses program updates promotions and other communications.

• Build classes in the LMSassignstudentsand make any schedule adjustments as needed

• Troubleshoot learner login course playback and general account issues

• Oversee preparation of instructor led classes including sending class rostersmonitoringenrollment requests and coordinating lab preparations.

• Prepare and deliver training completion reports for both internal and external customers

• Identifyopportunities for improvement in both customer experience and process efficiency. Be a champion for our customers and strive to provide the best possible learning experience.

Qualifications

• Strong desireto collaborate work as a team and contribute ideas for ongoing improvement

• Demonstratedproficiencyworking in enterprise level applications

• Excellent technical and analytical skillsdemonstratedhigh levelof accuracy and completion

• Ability to multi-task in a fast-paced environment

• Currently pursuing a bachelors degree in related field

• Able to commit to working from June through November 2026 (full-time during summer part-time during fall)

Preferred Skills

• Basic Web skills ability to make updates to web pages and wikis

• Bonus experience or interest in building AI agents to automate tasks

WhatYoullGain

In this role you will have the opportunity to become proficient inthe daily operation of anenterprise leveltechnical education business. You will buildproficienciesinlearning platformmanagement global operationsand coordination of a complex delivery of virtual and classroom training events.Youllwork closely with a team of talentededucation professionals handling the day-to-day tasks that are crucial to our training programs success.

Our Culture

Our culture is rooted in values that inspire belonging empower purpose and drivesuccess-everyday for everyone. We encourage applications from individuals of all backgrounds experiences and perspectives. If you need accommodation during the application or interview process please reach out to.

How to Apply

Interested Submit your application along with any supporting information wecantwait to hear from you!