Solutions Consultant, EMEA

London - UK

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

At Dscout were building the most flexible and powerful UX research platform on the markettrusted by the worlds top brands in finance (JP Morgan Chase Intuit Charles Schwab PayPal) healthcare (Aya Headspace) consumer goods (Keen Verizon Target Northface) and tech (Google Amazon Facebook Meta Spotify AirBnB). Our tools help teams deeply understand the humans behind their products so they can build better are expanding our smart and driven team and would love for you to join us.

Were looking for a Solutions Consultant to join the Dscout Presales this role you will partner closely with EMEA sales reps to guide prospective customers through their evaluation of Dscouts research platform. You will act as both a product expert and a strategic advisor - uncovering pain points shaping use cases and demonstrating how Dscouts solutions deliver real value. This role blends presales excellence research credibility and product storytelling making it ideal for someone energised by problemsolving discovery and influencing customer decisions. This role would report directly to the General Manager of EMEA and have a dotted line to the Senior Director of Solutions Consulting.

What You Will Do

Partner with EMEA sales reps across new business and some existing business to understand customer goals across research design and broader business contexts.
Support discovery conversations to identify pain points and unpack complex research workflows.
Translate customer challenges into clear highimpact use cases.
Deliver compelling customised demos tailored to each customers workflow challenges and goals.
Own the tech win by driving alignment across the customers buying committee.
Serve as the product expert-explaining capabilities value limitations and bestpractice approaches.
Scope plan and execute customer evaluations or trials including research design recruiting fielding and analysis support.
Partner with prospects to create a clear roadmap for onboarding adoption and longterm success.
Collaborate with Marketing to develop presales collateral case studies and thoughtleadership materials.
Provide structured feedback to Product Research and Customer Success based on customer insights.
Participate in conferences customer on-sites and company events (approx. 10% travel).
Contribute to Dscouts culture of feedback continuous improvement and research excellence.

What You Should Have

3 years in a customer-facing SaaS role such as Solutions Consulting Solutions Engineering Research Consulting or a related field.
Strong understanding of qualitative research methodologies with hands-on experience planning and executing research.
Ability to communicate complex research workflows and translate them into compelling product stories.
Excellent verbal and written communication skills-able to be consultative clear and persuasive with senior stakeholders.
Comfortable navigating ambiguity structuring messy problems and crafting strategic recommendations.

Nice to Have

Experience supporting enterprise-level sales cycles.
Familiarity with UX research insights or usability testing platforms (dscout UserTesting Maze etc.).
Exposure to product management or prototyping tools such as Figma or Miro.
Leadership experience including mentoring onboarding or serving as a team lead.

Success in This Role Looks Like

Achieving quarterly tech-win and presales influence targets.
Delivering high-quality demos POCs and discovery engagements that accelerate pipeline momentum and customer clarity.
Strong feedback scores and ratings from Account Directors.
Demonstrated thought leadership through internal enablement or external research-community engagement.
Providing meaningful insights to the Product and Marketing teams that inform roadmap and positioning.

Note: Some of the benefits listed below apply only to U.S.-based employees. We offer a similarly competitive benefits program in the UK with many comparable offerings which well be happy to share with you during the interview process.

Of course what is outlined above is an ideal set of expectations; however business needs and other projects and tasks may shift and additional tasks could be assigned at the discretion of your manager.

About Dscout

Dscout is a team of passionate empathetic and curious professionals. As a recognized leader in the Forrester Wave were at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services.

We prioritize learning sharing and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the worlds most loved brands.

It doesnt stop there. When you join the Dscout team you will get:

A strong and competitive compensation package with a built-in bonus and equity program.
An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO 15 company holidays 12 weeks of paid parental leave 401k match and much more.
An education stipend to support your growth & development and a remote work stipend.
A company that is open and transparent with our team. You will know what is happening and why it matters.

Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity including race color religion national origin or ancestry sex gender identity and expression age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law.

If you need reasonable accommodations for any part of the employment process please email us at with the nature of your request and your contact information. Well do everything possible to ensure youre well-prepared for success during our interview process while also upholding your privacy including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.

When you apply at Dscout we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our.

Dscout participates in the E-Verify program in certain locations as required by law.

Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time however we are unable to hire in the following locations: Montana Hawaii Alaska and Washington DC.

NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT MESSENGER OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM

Required Experience:

Contract

What You Will Do

Partner with EMEA sales reps across new business and some existing business to understand customer goals across research design and broader business contexts.
Support discovery conversations to identify pain points and unpack complex research workflows.
Translate customer challenges into clear highimpact use cases.
Deliver compelling customised demos tailored to each customers workflow challenges and goals.
Own the tech win by driving alignment across the customers buying committee.
Serve as the product expert-explaining capabilities value limitations and bestpractice approaches.
Scope plan and execute customer evaluations or trials including research design recruiting fielding and analysis support.
Partner with prospects to create a clear roadmap for onboarding adoption and longterm success.
Collaborate with Marketing to develop presales collateral case studies and thoughtleadership materials.
Provide structured feedback to Product Research and Customer Success based on customer insights.
Participate in conferences customer on-sites and company events (approx. 10% travel).
Contribute to Dscouts culture of feedback continuous improvement and research excellence.

What You Should Have

3 years in a customer-facing SaaS role such as Solutions Consulting Solutions Engineering Research Consulting or a related field.
Strong understanding of qualitative research methodologies with hands-on experience planning and executing research.
Ability to communicate complex research workflows and translate them into compelling product stories.
Excellent verbal and written communication skills-able to be consultative clear and persuasive with senior stakeholders.
Comfortable navigating ambiguity structuring messy problems and crafting strategic recommendations.

Nice to Have

Experience supporting enterprise-level sales cycles.
Familiarity with UX research insights or usability testing platforms (dscout UserTesting Maze etc.).
Exposure to product management or prototyping tools such as Figma or Miro.
Leadership experience including mentoring onboarding or serving as a team lead.

Success in This Role Looks Like

Achieving quarterly tech-win and presales influence targets.
Delivering high-quality demos POCs and discovery engagements that accelerate pipeline momentum and customer clarity.
Strong feedback scores and ratings from Account Directors.
Demonstrated thought leadership through internal enablement or external research-community engagement.
Providing meaningful insights to the Product and Marketing teams that inform roadmap and positioning.

About Dscout

It doesnt stop there. When you join the Dscout team you will get:

A strong and competitive compensation package with a built-in bonus and equity program.
An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO 15 company holidays 12 weeks of paid parental leave 401k match and much more.
An education stipend to support your growth & development and a remote work stipend.
A company that is open and transparent with our team. You will know what is happening and why it matters.

NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT MESSENGER OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM

Required Experience:

Contract

Key Skills

Organizational Management
Presentation Skills
Agile
SAFe
AWS
Solution Architecture
Conflict Management
Data Management
Scrum
Team Management
Pre-sales
Management Consulting

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About Company

Dscout

dscout’s experience research platform uses a mobile app and +100K eager participants to efficiently capture in-the-moment video and make insights easy to…

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