Department Contact:Lizely Madrigal
Internal or External Search:External - Open to all applicants
Advertising Summary:Step into a pivotal IT role where your expertise keeps an entire organization running smoothly. As the goto technology partner for assigned departments youll lead enduser support streamline local IT operations and ensure every system and process aligns with enterprisewide standards. Guided by central IT leadership youll bridge the gap between strategic vision and daytoday tech needsdriving consistency security and exceptional service across the institution. If you thrive on collaboration problemsolving and making technology work seamlessly for others this is your opportunity to shine.
PositionTitle: Technology Support Technician
College/Division: Information Technology
Department: 450285-IT TECHNOLOGY SUPPORT CENTER
Location: Las Cruces
Offsite Location (if applicable):
Target Hourly/Salary Rate: $16.83
Appointment Full-time Equivalency: 1.0
FLSA Status:Non-Exempt
Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State County & Municipal Employees (AFSCME).
Contingent Upon Funding:Not Applicable
Standard Work Schedule:Standard (M-F 8-5)
If Not a Standard Work Schedule:
Job Duties and Responsibilities: This position supports Distributed IT operations and is responsible for overseeing end-user technology support and coordination within assigned departments or units. Working under the direction of central IT leadership the role ensures local IT practices systems and support align with institutional goals policies and security standards.
Required Education and Experience:
High School diploma 1 years of relevant experience or higher degree.
Equivalent Qualifications:
Preferred Qualifications:
Special Certification/Licensure:
ITIL Preferred. Must be authorized to work in the United States. Visa sponsorship is not available for this position.
Environment: Work is normally performed indoors.
Physical Effort: Moderate physical activity.
Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk: No or very limited exposure to physical risk.
Required Experience:
IC