Customer Service Management

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Were hiring a Customer Service Management professional to oversee client interactions ensure service standards are met and support a smooth high-quality experience from first contact through completion. This fully remote role is ideal for someone whos organized people-focused and confident managing multiple client needs while working independently. The individual will need to be able to work indepedently while having resources and tools and mentorship.

What Youll Do:

Oversee and support client communications and service workflows
Ensure timely responses follow-ups and issue resolution
Coordinate details schedules and confirmations as needed
Maintain accurate records and service documentation
Provide professional friendly leadership in client-facing situations

What Were Looking For:

Strong communication organization and problem-solving skills
Customer service or client management experience (preferred not required)
Ability to multitask and work independently in a remote setting
Reliable detail-oriented and tech-comfortable
Must be a citizen of the US UK Mexico Australia Spain and LATAM

Why This Role Stands Out:

100% remote flexibility
Training and ongoing support provided
Clear path for growth within a supportive team

Were hiring a Customer Service Management professional to oversee client interactions ensure service standards are met and support a smooth high-quality experience from first contact through completion. This fully remote role is ideal for someone whos organized people-focused and confident managing ...