Account Manager Commercial Lines

About HUB
At HUB International we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals families and businesses by providing helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB you become part of a vast network of risk insurance employee benefits retirement and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacy.

At HUB were more than an insurance brokerwere a network of doers with diverse backgrounds and a shared purpose: supporting our clients colleagues and communities. We believe great work happens when people feel valued heard and empowered to grow.

Account Manager I

The Account Manager I will provide professional courteous service to our clients producers and company personnel. With a positive attitude the AM will provide a high level of support in obtaining maintaining expanding and servicing our commercial accounts. Working alongside the Producers or AE as assigned and the AM shall be responsible for overseeing management of assigned accounts including redundant interface with appropriate decision makers carrier interface/marketing relevant collaboration with colleagues throughout HUB and negotiation of coverage terms and conditions.

JOB RESPONSIBILITIES

• Manages a book of Property and Casualty insurance business.

• Provides professional courteous service to our clients carrier representatives underwriters business partners and HUB colleagues resulting in a rate of account retention that meets or exceeds expectations

• Provides a high level of support toour Sales staffin obtaining maintaining and expanding business

• May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices policies and procedures

• Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.

• Responsible for overall retention of accounts in assigned book of business

• Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate

• Produce binders certificates endorsements and other related items while verifying their accuracy

• Maintain controls on renewals and binders to ensure timely preparation and processing

• Prepare summaries of insurance schedules and proposals as needed for account review

• Remarket renewals contact clients create renewal proposals and handle other renewal activities in coordination with the producer

• Assist Producers in the premium collection process and handle accounting issues

• Refers current and prospective clients to other departments for solicitation of those lines of business

• Assist clients with claims when necessary

• Adhere to all Agency systems procedures and state regulations

QUALIFICATIONS

• 2 years in insurance company or agency preferred or professional business experience

• High School diploma or equivalent; AA and/or college degree preferred

• Property and Casualty Insurance License preferred or willing to obtained within 90 days of employment

• Demonstrated proficiency with computer systems including but not limited to Microsoft Office and automated agency management systems

• Excellent written and oral communication skills

• Ability to work in a positive team environment and collaborative culture

• Ability to take direction and follow instructions effectively while demonstrating initiative and attention to detail

• Broad knowledge of insurance products and usages and ability to work independently

• Hybrid work schedule; must be able to work onsite at the designated office location a minimum of three days per week

What Youll Bring to the Role

• Client-focused mindset and strong problem-solving skills

• Ability to collaborate across teams and regions

• Strong communication and relationship-building capabilities

• Initiative adaptability and alignment with HUB values

Why Join HUB
Our Vision: To be everywhere risk existstoday and tomorrowhelping protect what matters most.
Our Mission: To protect and support the aspirations of individuals families and businesses while empowering our employees to learn grow and make a difference in their communities.

At HUB we invest in our people. Our entrepreneurial culture fosters innovation ownership and continuous improvementgiving you the opportunity to build a meaningful career while delivering real impact for clients and communities.

We Offer

• Competitive compensation and comprehensive benefits

• Medical dental vision and voluntary insurance options

• Health Savings Account (HSA) funding

• 401(k) with company match

• Company-paid life insurance and short-term disability

• Optional supplemental life and long-term disability

• Wellness programs and resources

• Paid parental leave

• Generous paid time off (vacation holidays sick and personal time)

• Strong work-life balance

• Career growth and development in a rapidly expanding organization

• A collaborative high-performing team culture

• Community impact through HUB Gives

Our Core Values

• Entrepreneurship: We encourage innovation and thoughtful risk-taking.

• Integrity: We do the right thingevery time.

• Teamwork: We work together to achieve the best results.

• Accountability: We take ownership of outcomes.

• Service: We serve our clients communities and one another.

Culture & Belonging

At HUB International we are committed to fostering a workplace where everyone feels a true sense of belonging. We value diverse experiences and perspectives and strive to create an environment where all voices are welcomed and respected. If you require accommodation at any stage of the recruitment process please let us knowwe are here to support you. At HUB inclusion isnt just part of what we doits at the heart of who we are.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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