Customer Development Manager

No Relocation Assistance Offered
Job Number#171422 - Singapore Singapore Singapore

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well In between those smiles your day consists of connecting with others across the world full of stimulating discussions and making impactful contributions!

If this is how you see your career Colgate is the place to be! Our dependable household brands dedicated employees and sustainability commitments make us a company passionate about building a future to smile about for our employees consumers and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking champions experimentation and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values then give your career a reason to single day.

Department: CD

Reports to: General Manager Singapore

Location: Singapore

Core Responsibilities:

• Develop deep understanding of customers to drive business results and create competitive advantage

• Build engagement with customers to gain commitment to a joint business plan that delivers superior business results

• Effectively manage trade spending and ensuring meaningful ROI

• Effectively coordinate with distributors sales force/merchandising team to implement 5Ps with excellence

Day-to-Day Responsibility

• Meet customers and build support for Colgate business

• Build relationship and deep understanding of the customers strategy priorities and needs and effectively translate them into superior customer plans

• Use analytics to drive fact based conversations and effective negotiations

• Provide insights to RM/SDM and work with relevant parties to develop improvement plans/programs

• Visit stores and check compliance to 5Ps plan identifying causes for gaps and developing action plans to close them

• Propose sales order during every store visit consistently check for correct product assortment effective utilization of POP and availability of pricing

• Monitor sales and distribution performance probing distributor representatives to understand causes for gaps and ensuring they are giving the right attention to close the gaps

• Coordinate with distributor representatives on execution of business plans; new product distribution display plans promotional events detailing etc

• Track and manage trade spending to within approved budget

• Manage track and build brick and with buyers. Participate in key campaigns drive brand exposure and deliver growth and ROI
  

Leadership / Supervision

• Provide leadership to distributors sales force and merchandising team to ensure clear understanding and delivery of Colgates standards

• Engage with distributor and merchandising agency leadership teams to ensure appropriate support to Colgates business

What does the ideal candidate profile look like

• Holds a Bachelors or Masters degree in a related field (marketing business communications etc.)

• Minimum 5 years of experience in Modern Trade and omnichannel management

• Self-starter who can work well both independently and across multi-level stakeholder groups

• Strong cross-functional collaboration skills to drive executional excellence and business results

• Strong commercial understanding and analytical skills

• Ability to work under pressure and adapt quickly to change in a fast paced environment

• Proficient in Google suite of products (especially in Sheets Docs & Slides)

• Proficient in English

• Proven ability in data analysis

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Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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