Junior IT Support Specialist
Share
Job Location:
Orange, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
A global manufacturer and distributor seek a Junior IT Support Specialist to join their team. The Junior IT Support Specialist plays a key role in supporting day-to-day technology operations across the organization. This role assists with helpdesk requests participates in network-related projects and supports the administration of Microsoft 365 services. Its an ideal position for someone early in their IT career who is eager to learn grow and contribute to a dynamic technical environment.
Key Responsibilities:
Helpdesk & End-User Support
- Provide first-level technical support for hardware software and peripheral issues.
- Troubleshoot Windows workstations printers mobile devices and common business applications.
- Log track and resolve support tickets in a timely manner.
- Assist users with password resets account access and basic troubleshooting.
- Set up new user accounts devices and workstations.
Network & Infrastructure Support
- Assist with basic network troubleshooting (LAN/WAN Wi-Fi VPN).
- Support network upgrade or expansion projects under senior staff guidance.
- Help maintain network equipment such as switches access points and firewalls.
- Perform routine checks on network performance and connectivity.
Microsoft 365 Administration
- Provide support for Microsoft 365 applications (Outlook Teams SharePoint OneDrive).
- Assist with user provisioning license assignments and group management.
- Help troubleshoot email delivery issues and Teams/SharePoint access problems.
- Support data organization and permissions within SharePoint and OneDrive.
Qualifications Required:
- Basic understanding of Windows operating systems and common IT concepts.
- Familiarity with Microsoft 365 applications and cloud services.
- Foundational knowledge of networking (TCP/IP DNS DHCP).
- Strong problem-solving skills and willingness to learn.
- Excellent communication and customer service mindset.
Many of our job openings can be viewed at Experience:
Junior IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
