ACCOUNT DIRECTOR TO WORKSHOP!

We at WorkShop are now looking for a new Account Director! As Account Director at WorkShop you are responsible for leading one of the agencys most significant client partnerships ensuring exceptional strategic direction delivery excellence and commercial success. This role demands both visionary leadership and operational precision balancing long-term strategic growth with day-to-day performance management.

As the senior point of contact for the client you will cultivate deep trusted relationships with senior stakeholders and lead a multidisciplinary team to deliver work that drives measurable business results. You will play a central role in shaping the clients strategy optimizing collaboration across departments and fostering a culture of innovation accountability and excellence.

This role requires deep experience in retail-led marketing and field activation with a strong understanding of how brand strategy translates into in-store execution field operations and local market performance.

Key Responsibilities:

Strategic Client Leadership

• Act as the senior point of contact and strategic advisor for the clients senior stakeholders

• Drive the development and implementation of integrated marketing and communication strategies aligned with client business objectives including retail and field marketing priorities

• Anticipate client needs and proactively identify opportunities for innovation growth and partnership expansion

• Represent the agency in senior client forums and strategic planning sessions

Business Growth & Commercial Management

• Own the commercial performance of the account ensuring profitability efficiency and sustainable growth

• Oversee contract management statements of work forecasting and resource planning

• Partner with internal leadership to develop account plans and growth strategies

• Lead negotiations on scope fees and remuneration models

Integrated Delivery & Operational Excellence

• Lead cross-functional teams including strategy creative digital production and field marketing

• Lead all field and retail activation teams across markets ensuring strong in-store execution

• Oversee retail and field marketing programs from strategy through execution

• Maintain a strong understanding of the clients retail environment and competitive landscape

Leadership & Team Development

• Inspire and develop account and field teams

• Build a collaborative high-performing team culture

Performance Measurement & Insight

• Define and track KPIs across client satisfaction financial performance and retail execution

• Translate performance data into actionable insights

Agency Representation

• Act as a senior ambassador for the agency

• Build strong relationships with partners and collaborators

Qualifications:

• 6 years of client management experience

• Proven experience working with retail-driven brands

• Deep understanding of integrated marketing and retail environments

• Demonstrated experience leading field marketing teams across multiple markets

• Commercial and financial acumen

• Strong communication and negotiation skills

• Fluent in English and Swedish

WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us

Placement: Stockholm HQ NextGenRetailHub (Hybrid)

Start: As soon as possible or according to agreement

Working hours: Full time

Selection and interview process is ongoing; therefore please apply as soon as possible. We dont accept applications by mail apply therefore via add. Last application day is.

We are WorkShop: the Consumer Experience Agency a leading retail agency in the Nordics dedicated to creating and delivering innovative customer experience for the worlds biggest brands. We do that by offering a complete portfolio of services including data & insights concept field marketing and much more so that we can be a partner to our clients in every step. Join one of our teams around the globe and explore your potential through unique projects pop-ups store concepts or our brand ambassador programs!

Learn more about our company at WorkShop and follow us on Facebook LinkedIn and Instagram!