Patient Account Specialist Senior
Share
Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary : Patient Account Specialist Senior (Onsite)
- Provides medical collection services for TLRA collection units focusing on account resolution for accounts placed with TLRA for collection.
- Performs collection activities related to follow-up and account resolution including communication with patients clients reimbursement vendors and other external entities.
- Ensures adherence to all client state and federal guidelines during collection processes.
- Aims for high patient and client satisfaction while resolving account issues.
- Demonstrates knowledge of overall collection work processes for both active Accounts Receivable (AR) and Bad Debt (BD) inventory.
- Collects balances due from commercial and/or governmental insurance and third-party payers to ensure proper reimbursement for services.
- Identifies denied or underpaid claims and pursues timely and appropriate resolution within payer guidelines.
- Maintains active knowledge of payer claims processing appeal procedures provider contracts and various payment methodologies.
- Demonstrates familiarity with standard billing forms filing requirements explanation of benefits (EOB) and online payer portals.
- Identifies and communicates issues and trends that impact account resolution and reimbursement.
- Requires 3-5 years of experience in a customer service call center environment specifically in healthcare billing/collections or a collection agency.
- Provides medical collection services for TLRA collection units focusing on account resolution for accounts placed with TLRA for collection.
- Performs collection activities related to follow-up and account resolution including communication with patients clients reimbursement vendors and other external entities.
- Ensures adherence to all client state and federal guidelines during collection processes.
- Aims for high patient and client satisfaction while resolving account issues.
- Demonstrates knowledge of overall collection work processes for both active Accounts Receivable (AR) and Bad Debt (BD) inventory.
- Collects balances due from commercial and/or governmental insurance and third-party payers to ensure proper reimbursement for services.
- Identifies denied or underpaid claims and pursues timely and appropriate resolution within payer guidelines.
- Maintains active knowledge of payer claims processing appeal procedures provider contracts and various payment methodologies.
- Demonstrates familiarity with standard billing forms filing requirements explanation of benefits (EOB) and online payer portals.
- Identifies and communicates issues and trends that impact account resolution and reimbursement.
- Requires 3-5 years of experience in a customer service call center environment specifically in healthcare billing/collections or a collection agency.
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
