SAP Application Support

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job description: The SAP Data Sphere & SAP Analytics Cloud (SAC) AMS Support Engineer is responsible for ensuring smooth operation maintenance and optimization of SAP Data Sphere (formerly SAP Data Warehouse Cloud) and SAC environments.

The role involves incident management root-cause analysis performance tuning data pipeline monitoring and user support across business domains.

The engineer works closely with business users functional teams and data engineers to maintain availability reliability and performance of the analytics ecosystem.

Responsibilities Monitor and Maintain: Ensure smooth operation of SAP Data Sphere dataflows connections and SAC dashboards; perform daily health checks and resolve performance or data latency & Problem Management: Handle L2/L3 support tickets perform root cause analysis and document fixes and knowledge & Release Support: Deploy and validate Data Sphere and SAC configuration changes models and reports as per AMS release and ITIL processes.

Performance Optimization: Analyze and tune slow queries data models and dashboards to enhance efficiency and system reliability.

User & Access Management: Support business users with dashboard issues data validation and role-based security in Data Sphere and SAC.
Industry experience needed: Power Utility (Good to have)
Education needed for the role: Bachelors degree

***To Apply: