Technical Service Representative PSC120262

Durham, NC - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Field Service Engineer (Flexible Packaging) - PSC120262

Pay: $85000 $120000/year Benefits
Type: Full-time / Permanent
Industry: Flexible Packaging / Plastic Extrusion
Schedule: Monday Friday (with flexibility for customer support)
Travel: 80% travel required

We are seeking an experienced highly independent Technical Service Representative to support customers in the flexible packaging industry through hands-on field service troubleshooting and equipment support. This is a field-based role requiring extensive travel and direct customer interaction. The individual will serve as the primary technical resource for an assigned customer base and must be comfortable working autonomously.

This role is not sales-focused. It is a true technical service position supporting flexible packaging equipment and applications at customer sites.

Responsibilities:

Provide on-site technical service and troubleshooting for flexible packaging equipment and applications
Diagnose and resolve issues related to presses slitters converting and packaging performance
Travel to customer locations to address production film and graphics-related issues
Serve as the primary technical contact for assigned customers
Conduct equipment support trials and customer training as needed
Work independently to resolve urgent customer issues including occasional off-hours support
Document service activities findings and corrective actions
Collaborate with internal quality production and technical teams as required

Qualifications:

Minimum 5 years of hands-on experience in flexible packaging including printing converting laminating or finishing
Direct experience running and troubleshooting presses and/or slitters flexographic presses and extrusion equipment.
Proven background in servicing repairing or supporting flexible packaging equipment (VF or HF)
Strong mechanical and troubleshooting skills; electrical experience helpful but not required
Ability to work independently in a field-based high-travel role
Strong communication skills and customer-facing professionalism
Willingness to travel extensively within assigned territory (NC SC - exclusively)

This position offers competitive compensation benefits and the opportunity to join a stable well-established organization in the flexible packaging industry.

For more information please contact:

Maria Abelardo Recruiting Director
Direct:

A division of National Search Group Inc.

Field Service Engineer (Flexible Packaging) - PSC120262 Pay: $85000 $120000/year Benefits Type: Full-time / Permanent Industry: Flexible Packaging / Plastic Extrusion Schedule: Monday Friday (with flexibility for customer support) Travel: 80% travel required We are seeking an experie...