Salesforce Lead Developer

Work Location: Plano TX (Day 1 onsite)

Duration: 6 Months w2

Must Have Skills:

• 7 years of Salesforce platform experience with at least 4 years in
• 7 Marketing Cloud and Service Cloud. Salesforce APIs (SOAP REST)
• 7 SSJS AMPScript SQL queries in Marketing Cloud

Detailed Job Description:

• 7 years of Salesforce platform experience with at least 4 years in Marketing Cloud and Service Cloud.
• Proven track record of leading Salesforce implementations migrations and integrations.
• Deep knowledge of Salesforce Marketing Cloud modules (Journey Builder Email Studio Mobile Studio Advertising Studio Audience Builder Automation Studio).
• Strong expertise in Service Cloud setup (case management live agent knowledge management Omni-Channel).
• Hands-on experience with Salesforce APIs (SOAP REST) SSJS AMPScript SQL queries in Marketing Cloud.
• Strong grasp of Salesforce development (Apex Visualforce Lightning Components) and declarative tools (Flows Process Builder).
• Configure and customize Salesforce Marketing Cloud (e.g. Journey Builder Email Studio Mobile Studio Automation Studio).
• Configure Service Cloud features like Case Management Omni-Channel Routing Service Console Knowledge Base and CTI integrations.
• Develop and oversee integrations with external platforms (CRM systems ERP websites mobile apps etc.) using APIs ETL tools and Marketing Cloud Connect.
• Lead the architecture design and implementation of Salesforce Marketing Cloud and Service Cloud solutions.
• Create scalable flexible and high-performing architectures that meet business and technical requirements.
• Design data models integration patterns API strategies and automation workflows across Marketing and Service operations.
• Conduct audits of existing Salesforce orgs and recommend optimizations.
• Research and propose new Salesforce features AppExchange apps or emerging technologies to enhance marketing and service operations.
• Design scalable customer engagement strategies including personalization segmentation and automation journeys.
• Ensure Salesforce solutions comply with security privacy regulations (like GDPR HIPAA) and organizational policies.
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to lead cross-functional teams and mentor junior staff.
• Current knowledge of scripting and programming languages various business applications state of the art technology and current trends in the computer industry.

Certifications (preferred but not mandatory):

• Salesforce Certified Marketing Cloud Consultant
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Application Architect or System Architect
• Salesforce Certified Marketing Cloud Developer (bonus)