Jr. Systems Administrator

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description -

The Control Center LAN Admin is responsible for the Technical Administrative support of the Con Edison Distribution Control Center. They maintain the configuration readiness availability and reliable operation of computer endpoint systems within the Control Center Environment. Ensures that the uptime performance resources and security of the computers they manage meet the needs of the clients. This specialist operates alongside the Control Center personnel to support overall system readiness to meet Con Edison operational requirements.

Assist in the installation configuration and maintenance of hardware and software systems.

Perform routine system updates patches and upgrades.

Monitor system performance and troubleshoot issues to ensure optimal functionality.

Assist in managing and troubleshooting network devices including routers switches and firewalls.

Help maintain network security protocols and access controls.

Collaborate with senior administrators to optimize network performance and reliability.

Provide technical support to end-users by troubleshooting hardware and software problems.

Datacenter gatekeeping. Monitor UPS power and cooling units report system alarms and issues. Work with vendors to schedule preventive maintenance and repairs.

Assist in setting up and configuring user accounts email and access permissions.

Collaborate with the IT helpdesk to resolve user issues in a timely manner.

Assist in implementing and managing backup and disaster recovery solutions.

Perform routine data backups and ensure data integrity.

Participate in disaster recovery drills and testing.

Maintain accurate documentation of system configurations procedures and troubleshooting steps.

Prepare reports on system performance and incident resolutions.

Assist in implementing and enforcing security policies and protocols.

Monitor system logs for security breaches and unauthorized access.

Participate in security audits and vulnerability assessments.

Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.

Assist in evaluating and recommending IT hardware and software purchases.

Providing in-person and remote support through use of the telephone or remote access

Directing third-party vendors who may be involved in diagnosing and correcting system related issues and assisting with solutions

Researching new IT services/vendors with management as needed for cost containment.

Supporting Management with tracking of computer/printer devices for asset controls. Work within a DHCP and DNS environment setting up DNS clients and configuring PCs for DHCP.
Configure TCP/IP manually and automatically using DHCP.

Supports hardware decommissioning events.

Supports Business moves / changes ensure involvement in early stages of planning.

Managing escalations through to conclusion.

Manage client expectations.

Qualifications:

Required Education/Experience

Bachelors Degree and two (2) years related work experience Demonstrated work experience in a related Information Technology field. or

Associates degree with equivalent technical certification and four (4) years related work experience Demonstrated work experience in a related Information Technology field.

Relevant Work Experience

Experience preparing and conducting presentations.
Experience with imaging desktop/workstations/laptops.
Must be proficient in PowerShell. Desktop/workstations/laptop administration skills including low level operating system troubleshooting skills Required.
Must be well organized detail oriented and flexible to handle multiple assignments and deadlines.
Experience with ticket queue systems like Service Now.

Skills and Abilities

Must be proficient in Microsoft Office including Word Excel Outlook and PowerPoint etc.
Effective interpersonal skills
Demonstrated analytical skills
Demonstrated problem solving skills
Strong written and verbal communication skills

Licenses and Certifications

Drivers License Required

Additional Physical Demands

Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
Must be able and willing to travel within the CECONY and O&R service territory as needed.
Must be available to work off hours as operationally required which include nights weekends and holidays.
May need to work in other company locations as required.

Job Description - The Control Center LAN Admin is responsible for the Technical Administrative support of the Con Edison Distribution Control Center. They maintain the configuration readiness availability and reliable operation of computer endpoint systems within the Control Center Environment. Ens...