Call Center Representative

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Duties:

Customer Service Professional who handles incoming and/or outgoing calls.
Primary duties include answering questions resolving complaints and providing technical support to ensure customer satisfaction.
Other assignment as necessary.

Required Skills:

Two (2) years of experience and Bilingual (facility specific).
Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
Active listening providing full attention to callers to understand their concerns and needs.
Effective problem-solving to analyze a situation identify core issue and find effective solution.
Extensive phone experience and computer literate.

Education:

High School Diploma or general education degree (GED).

Schedule Notes:

9:00 AM-5:00 PM

Hours Per Day:

7.50

Hours Per Week

37.50

Department:

PED PRIMARY CARE

ATD Technology LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties financial and technical goals. ATD is a full service provider with offerings in Contract Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000 mid cap and small cap companies in the Commercial Public and Government sectors.

Duties: Customer Service Professional who handles incoming and/or outgoing calls. Primary duties include answering questions resolving complaints and providing technical support to ensure customer satisfaction. Other assignment as necessary. Required Skills: Two (2) years of experience and Bili...