Infrastructure PM (PMP)
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job ID: SC-9570 ()
Hybrid/Local Medicaid Infrastructure PM (AWS/Atlassian) with Data Operations Hub/Member Management System/ticketing system admin/support security/CMS/SSA licensing vendor management experience
Location: Columbia SC (SCDHHS)
Duration: 12 Months
Hybrid potential minimum of 3 days per week in office and 2 days remote.
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
3 years of prior experience managing system operations and or administrative functions.
3 years of experience in project management managing system operations and/or administrative functions.
Ability to provide incident management on call and after hours.
Ability to manage external vendors.
Experience managing a ticketing system for application support.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Prior experience managing operations of Medicaid Enterprise systems.
Ability to manage work and provide guidance to employees
Ability to make presentations and prepare reports.
AWS Cloud Certifications
Atlassian Administration
ADDITIONAL SKILLS:
Knowledge of SCDHHS mission programs and objectives.
Ability to manage work and provide guidance to employees both technical and operational.
Knowledge of system development life cycle.
SCOPE OF THE PROJECT:
SCDHHS is looking for an enterprise project manager-consultant who will be the lead for Medicaid Systems Operational Management. This position will lead teams that support business-critical eligibility and enrollment systems responsible for systems which facilitate Medicaid application intake and change processing case maintenance member management eligibility determination and other support functions. This position also serves by directing and managing the implementation and administration/support of project collaboration products in use by SCDHHS (currently Atlassian Suite).
POSITION:
Enterprise Project Manager- Consultant
PRE-EMPLOYMENT CHECKS (drug credit criminal motor vehicle) Criminal background check Drug and Confidentially agreement.
DAILY DUTIES / RESPONSIBILITIES:
Oversees and performs systems administration and support activities for Data Operations Hub Member Management System Atlassian Suite and other supporting systems. To include communication and coordination with vendors Office of Cyber Security Enterprise Architecture etc.
Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams perform Production Support Helpdesk Interface Support and Operational activities.
Identifies and mitigates operational issues and ensures decisions and actions are well-documented.
Handles internal and external escalations and requests and ensures they are satisfactorily resolved communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
Ensures compliance with security (CMS SSA etc.) and monitors all findings and recommendations to completion. Serves as SME for system operations during audits and security tests.
Works with contract monitor to ensures SLAs are set and monitored.
Responds promptly to inquiries and ensures data operations support agency needs.
Promotes workforce engagement and a safe professional and productive work
environment for all team members
Monitors product support and maintenance licensing and engages with contract monitors and Bureau Chief to procure and maintain licensing necessary to effectively support the agencys needs for the product.
Ensures licensing infrastructure and support needs are met.
Implements and monitors operational processes including change release and incident management. Follows Standard Operating Procedures and alerts team when practice differs from SOP.
Identifies opportunities to streamline usage and reduce costs.
Produces dashboards and reports to communicate system status to leadership.
innoSoul Inc. is an Information Technology company and offers technology solutions in various platforms to different business domains. More specifically business solutions for Application Development System integration network or software installation support Custom Web Development Hosting solutions. Our value-added solutions leverage technology to enhance business performance increase productivity and secure data.
Key Skills
- Ruby
- Disaster Recovery
- Active Directory
- SOA
- Cloud
- IaaS
- PowerShell
- AWS
- Infrastructure
- Linux
- VPN
- Hyper-V
- VM
- IP
- Identity
