Shift: Monday - Friday (8:00 am - 5:00 pm)
Interview: Phone screen and onsite interview
Logistic experience
Team- oriented person
Communication skills (constant communication with internal and external clients)
Proficient in Microsoft Excel Outlook. Experience with SAP (a plus)
Overview
This position will be responsible for communicating shipment status and shipment accessorial changes between the Owens Corning Logistics Team Owens Corning Plant Shipping Leads and Owens Corning Carrier Partners. The role will also support other Logistics Team functions including but not limited to requesting and organizing spot quotes updating TMS database working with specific Owens Corning critical customers training new carrier representatives on the freight audit process and auditing carrier invoices within the TMS system. Other functions will be assigned as needed.
Responsibilities
Review suspended carrier invoices and provide resolution and approval to carrier partners. Review detention and other accessorial charge requests and get authorization key Owens Corning stakeholders. Provide payment status to carriers and give feedback on aging invoices.
Review planned shipments for Owens Corning plants from pickup to point of delivery and resolve any problems for plants and carriers partners around appointment setting contact information rating missed pickups and missed deliveries.
Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery spot quote shipments critical or urgent issues on shipments or site needs etc.
Track & trace shipments manage and report on various measurables in the TMS including but not limited to carrier tender rejections late delivery and pick-up late delivery reason codes load updates from carriers critical customer lists and others as needed.
Maintain TMS data integrity error corrections template updates rate and carrier management within the TMS and other administrative functions within the TMS
Assist in executing and communicating carrier scorecard data results for the carriers
Maintain Owens Corning location database (Plants Customers Carriers Suppliers)
Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and research as needed.
Provide TMS training to new Masonite carriers and site users; develop and maintain SOPs that pertain to TMS training; assist in TMS implementation
Other duties as assigned
Qualifications
Associates degree; or 3 years post-high school work experience
Intermediate analytical skills/experience.
Minimum 1 year business analytics experience.
Minimum 1 year freight audit experience
Minimum 2 years of customer service experience
Minimum 2 years of Transportation or Load Planning experience
Intermediate skill level with MS Office; required Excel and Word
Strong teamwork communication and interpersonal skills.
Intermediate PC skills including spreadsheets word-processing and database management.
Must be results oriented have a sense of urgency driven to succeed have excellent communication skills and is self-motivated.
Excellent verbal written negotiation and organizational skills.
Strong prioritization planning and reporting competency.