Sales Operations Analyst
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Position
We are looking for a Sales Operations Analyst to support our team in planning execution and continuous process improvement.
This position will play a strategic role in data analysis tool optimization and sales team support ensuring efficiency scalability and excellence in customer service.
Main Responsibilities
- Develop and maintain performance reports and monitoring dashboards.
- Support the definition and updating of processes ensuring standardization and proper documentation.
- Automate processes to optimize data collection and processing.
- Manage orders supporting the sales team and maintaining contact with internal and external customers.
- Ensure the quality of customer master data for proper system functionality.
- Participate in fairs and events when necessary.
- Contribute to continuous improvement projects in systems and data analysis tools.
- Support the sales teams training on processes and tools.
- Analyze data to identify trends bottlenecks and improvement opportunities.
- Manage key performance indicators (KPIs) monitoring and updating them.
- Support leadership with information for meetings presentations and strategic decisions.
Qualifications :
Mandatory Requirements
- Bachelors degree in Business Administration or related fields.
- Experience in customer or supplier service/negotiations.
- Intermediate or advanced English
Desired Requirements
- Intermediate or advanced Spanish.
- Knowledge of Zendesk or other customer support platforms.
- Knowledge of SAP.
- Ability to generate reports analyses and recommendations to support strategic decisions.
- Experience with data analysis and automation projects for implementing improvements
Desired Profile
- Innovation-oriented.
- Analytical skills and critical thinking.
- Ability to work under pressure and tight deadlines.
- Organization flexibility and focus on operational efficiency.
- Negotiation techniques.
- Good interpersonal communication and ability to translate data into insights.
- Ability to work with different areas and speak in public.
- Proactivity continuous improvement mindset and results orientation.
Differential: During the selection process candidates will be asked to present examples of continuous improvement initiatives or projects they have been involved in highlighting the identified problem the actions implemented and the results achieved
Additional Information :
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Microsoft Access
- Power BI
- Pivot tables
- Analysis Skills
- Microsoft Powerpoint
- Retail Link
- Salesforce
- Microsoft Excel
- Sales Analysis
- CRM Software
- Data Analysis Skills
About Company
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2019, ... View more
