Swedish Speaking Customer Support for Streaming site Work from home

Do you have a passion for digital entertainment and enjoy helping people get the best out of their online experiences A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece.

In this role you will support subscribers of a world-renowned streaming platform assisting them with account-related questions subscription management and technical issues. You will be a key point of contact ensuring users enjoy seamless access to their favorite movies series and exclusive content.

Join an international and dynamic environment where entertainment technology and customer experience come together and where your support directly enhances how people enjoy their everyday entertainment.

What you will be doing
Managing incoming customer interactions via phone chat and email
Assisting users with account setup login issues and subscription management
Supporting customers with streaming playback and app-related technical issues across different devices
Providing clear information about subscriptions billing promotions and platform features
Handling customer inquiries in a professional friendly and solution-oriented manner
Ensuring a high level of customer satisfaction by delivering accurate and empathetic support

Job requirements
Fluency in Swedish and English both written and spoken
Strong communication skills and a customer-focused mindset
Good problem-solving abilities and digital confidence
Ability to remain calm and professional when handling customer concerns
Previous experience in customer support technical support or digital services is considered an advantage
Interest in streaming platforms digital media or online entertainment is a plus

What is offered
Competitive monthly salary plus two additional salaries per year
Relocation package including flights and accomodation
Referral program with attractive bonuses for recommending friends
Private health care benefits and access to various discounts
Comprehensive paid training delivered by certified instructors
Engaging company events community initiatives and social responsibility projects
Free online Greek language courses
Modern offices with comfortable break areas and a positive working atmosphere
Employment with a Great Place to WorkCertified company that values diversity and inclusion

This role offers an excellent opportunity to build an international career within a global digital entertainment environment develop transferable customer experience skills and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.

Remote Work :

Yes

Employment Type :

Full-time