Application & System Manager with German language

Deutsche Telekom IT Solutions Slovakia

Job Location:

Košice - Slovakia

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Purpose

Application Manager is responsible for the entire life cycle of the application- from the start of operation to the final switch-off: coordinates and steers development and operation is responsible for compliance with the agreed Service Level Agreements and bears commercial responsibility for budget of the application.

Team description

Application & System Manager for the ADB (Auftragsdatenbank) application responsible for agile product integration operational stability and lifecycle management.
The role acts as the central coordination point between business customers and IT ensuring requirements are implemented services are stable and the application is continuously operated and improved.

WHAT WILL YOU DO

Coordinate communication with all involved parties (i.e. Dynamic platform services Service delivery manager Development customer Telekom IT application operation etc.) of the application
Overlook quality aspects of operation (performance availability stability security)
Perform verification of critical business impact during incidents (major incidents calls operational stability calls)
Responsible for quality assurance in terms of defined key performance indicators according to service level agreement
Plan provision of resources incl. order process management
Prepare rules and regulations for operating processes (incident/change/problem management)
Ensure the use of CITSD-compliant software
Bear commercial responsibility for budget- plan and monitor budget
Make commercial assessment of actual planned and forecast figures based on technical concept regulations
Organize and lead application expert group or similar service meetings
Plan and steer deployment installations
Coordinate Release Container with all stakeholders
Coordinate und perform Antest of the deployments after Release Container
Submit operational interests in D2O- demand to operation and D2S-demand to solution
Update application-related data in SACM systems (CAPE Darwin)
Support Risk and Escalation Management
Report and monitor PRIO1 issues
On Call duty support

Qualifications :

YOU WILL SUCCEED IF YOU HAVE:

Application & System Management experience
- Ownership of an enterprise application across its full lifecycle
- Coordination of product development operations and support
- Agile product integration and delivery
- Ensuring agile product development aligns with business requirements
- Handling inputs from multiple sources (business customer projects operations)
Requirements & Stakeholder Management
- Translating functional requirements into IT deliverables
- Supporting business-side requirements implementation
- Acting as interface between business IT and service providers
Operations & Support Responsibility
- Ensuring 2nd and 3rd level support
- Managing technical changes and incident resolution
- Supporting lifecycle management and stable operations
Monitoring & KPI Management
- Defining and tracking KPIs
- Monitoring system performance and service quality
- Reporting to stakeholders
Analytical & Coordination Skills
- Structured analytical working style
- Ability to manage priorities across parallel demands
Agile Ways of Working
- Experience with agile frameworks and methods
- Working effectively in agile IT environments
Language Skills
- German and English: required

Nice to Have

Experience in IT service management (ITIL-like environments)
Exposure to customer project support
Service provider / vendor coordination experience
Budget and cost awareness
Quality management experience in application operations

Additional Information :

WHY SHOULD YOU CHOOSE US

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work career growth private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

Financial benefits
Benefits with focus on learning and development
Benefits with focus on health and sport
Benefits with focus on family and work life balance
Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1320 /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Remote Work :

Yes

Employment Type :

Full-time

PurposeApplication Manager is responsible for the entire life cycle of the application- from the start of operation to the final switch-off: coordinates and steers development and operation is responsible for compliance with the agreed Service Level Agreements and bears commercial responsibility for...