Front Desk Medical Receptionist Dermatology

Anne Arundel Dermatology is seeking a professional friendly and detail-oriented Medical Receptionist to support our Tarpon Springs and Trinity dermatology offices (Academic Alliance in Dermatology).

Schedule: Monday - Friday

Hours: 8:00 AM - 5:00 PM

This medical front desk role is essential to the day-to-day operations of the practice and the overall patient experience. The Front Desk Medical Receptionist serves as the first point of contact for patients and plays a key role in patient check-in and check-out appointment scheduling insurance verification payment collection and maintaining accurate electronic medical records (EMR).

Candidates with experience in a medical office healthcare front desk or dermatology practice are strongly preferred.

We are seeking a friendly professional and detail-oriented Medical Receptionist to join our fast-paced dermatology practice. This front desk / medical front office role is responsible for patient check-in and check-out scheduling appointments answering phones verifying insurance and collecting payments. The ideal candidate has strong customer service skills enjoys working with patients and can multitask in a busy medical office environment.

Duties & Responsibilities

• Greet and check in patients in a professional and welcoming manner

• Manage patient scheduling appointment confirmations and referrals

• Answer and screen calls using a multi-line phone system

• Enter and update patient demographics and insurance information in the electronic medical record (EMR) system

• Verify insurance eligibility and review patient charts for accuracy

• Collect copays balances and patient payments

• Check out patients and schedule follow-up appointments

• Maintain smooth front office operations and patient flow

• Scan upload and distribute medical records faxes and correspondence

• Respond promptly to patient messages and internal communication

• Assist with basic billing and insurance-related questions

• Help maintain office and product inventory; place supply orders as needed

• Perform end-of-day duties including reports and payment reconciliation (when assigned)

• Support clinical and administrative staff as needed

• Perform other duties as assigned by management

Education and Experience

• High school diploma or GED required

• 1 to 3 years of recent experience as a Medical Receptionist Medical Front Desk or Healthcare Receptionist preferred

• Experience working in a medical office clinic surgical practice or dermatology office preferred

• Prior dermatology experience strongly preferred

Skills/Abilities:

• Excellent customer service and patient communication skills
• Knowledge of HIPAA regulations and patient privacy practices
• Ability to multitask and manage a high-volume front desk environment
• Strong organizational and time management skills
• Comfortable working in a fast-paced medical office setting
• Detail-oriented with strong accuracy in data entry
• Experience using a multi-line phone system
• Proficient with standard office equipment (computer scanner copier fax)
• EMR/EHR experience required (such as EMA ModMed Epic or similar systems)
• Fluent in English (bilingual skills a plus if applicable)
• Ability to alphabetize and maintain organized medical records and files
• Willingness to travel to nearby office locations for coverage when needed

Physical Requirements:

• Prolonged periods of sitting with occasional standing bending and reaching
• Manual dexterity to operate a computer keyboard and office equipment
• Vision and hearing sufficient for computer work and telephone communication
• Ability to lift and carry up to 30 pounds

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical Dental & Vision insurance effective 1^st of the month after date of start
• Short-term and long-term disability Voluntary life (employee spouse and child) Critical Illness and Hospital Indemnity Effective the 1^st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products