Inside Product Support Representative
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Location: Saskatoon SK MondayFriday (5x2) Full-Time PermanentWere looking for a sales-focused customer-driven individual to join our team as an Inside Product Support this role youll be responsible for driving parts solutions sales across a high-volume customer base of 150300 clients generating aprox $3M in annual revenue. Youll be the go-to contact for customers seeking expert guidance on parts and service solutionsespecially in areas like undercarriage machine rebuilds component options and digital platforms such as and Cat Central.
This is a commissioned sales role with a total annual compensation target of $90000$105000 including base salary and variable incentives.
Job Description:
What You Will Do
Build meaningful relationships with assigned owner-operators and growing contractors within the Retail and Small Core customer segments by understanding their business priorities and delivering customized parts and service solutions.
Proactively engage customers to uncover needs position value-driven recommendations and demonstrate the full advantage of partnering with Finning.
Leverage digital tools and data to identify opportunities support sales activities and open new pathways to serve your customers.
Develop strategic call plans and account strategies to strengthen customer engagement drive revenue and support long-term loyalty.
Maintain accurate and up-to-date records of customer interactions equipment population and sales opportunities within Saleslink.
Collaborate with product support equipment sales and service teams to ensure a seamless and coordinated customer experience.
You will spend most of your day in your local facility or meeting directly with customers with flexibility for a hybrid work arrangement.
Skills You Bring
A strong sales and customer service mindset with a track record of meeting or exceeding targets
Excellent communication and relationship-building skills
Confidence in customer-facing consultative selling situations
Ability to navigate complex needs and deliver practical value-driven solutions
Familiarity with parts systems undercarriage measurement and heavy equipment terminology (training provided)
Experience & Qualifications
Minimum 7 years of experience in the heavy equipment or construction industry
7 years in sales or customer-facing roles with proven success
Parts Ticket required; Finning experience preferred
Comfortable using digital platforms and tools that support parts sales
Mechanical aptitude and willingness to learn technical skills such as undercarriage measuring
Why This Role
This role offers an excellent opportunity to grow your sales career in a dynamic customer-focused environment. You will gain hands-on exposure to the heavy equipment industry build specialized product and technical knowledge and join a team that values initiative collaboration and a strong commitment to customer success.
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Unclear Seniority
Key Skills
- Abinitio
- Hospital management
- Agriculture
- Cost Control
- Employee Benefits
- Data Analysis
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
