Panel Navigator Primary Care at Fremont

UW Medicine Primary Care and Population Health at Fremont has an outstanding opportunity for a Patient Services Specialist 2 - Panel Navigator.

WORK SCHEDULE

• Full-time 100% FTE (40 hours per week)
• Day Shift

DEPARTMENT DESCRIPTION
The Health/Panel Navigator is accountable for population health activities and tasks in the clinic which may include but are not limited to the following: Enhance the patient experience through proactive engagement and outreach around wellness preventative care and striving to improve the global patient experience. This role is accountable for population health activities working closely with the care team in the clinic. Examples of population health activities are to maintaining accurate panels ensuring team-based panel management gap closure referring patients for care coordination care management addressing disparities in care for vulnerable populations and ensuring all patients needs are met.

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Engage the patient in care optimization
• Empower the patient with knowledge and access to support resources.
• Improve the patient and family experience of care.
• Participate in Patients Are First measures and associated Medical Home goals and objectives.
• Referrals tracking to internal and external resources.
• Contact relevant community agencies to increase knowledge of services available for patients and families and help eliminate barriers to care.
• Educate per protocol.
• Assist in the utilization of culturally relevant and language appropriate materials for target populations.
• When indicated through population review provide outreach and assistance with patients/families in the coordination of various wellness and chronic disease activities in collaboration with the health care team.
• Other Duties as Requested

REQUIREMENTS

• High school graduation or equivalent AND
  • One year of healthcare administrative or customer service experience OR
  • An equivalent combination of education/experience

ABOUT UW MEDICINE PRIMARY CARE

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services as well as secondary care from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.

UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.

Compassion. Innovation. Excellence.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.