Sr SCADA Operations Technician I

RWE Clean Energy LLC
To start as soon as possible full time permanent

Functional area: Engineering
Remuneration: Exempt

The Senior SCADA Operations Technician I provides advanced technical support for plant control and SCADA systems across multiple sites serving as the primary point of contact for assigned locations or regions. It leads Tier 1 support and triage activities ensures service-level compliance and resolves complex or recurring technical issues by working closely with engineers developers and OEM vendors. The role also focuses on improving support processes through documentation knowledge management tool development and root cause analysis while contributing to continuous improvement addition it provides technical leadership and mentoring to junior staff and requires strong knowledge of SCADA platforms industrial automation networking fundamentals and coordination across SCADA IT and engineering teams.

Role Responsibilities:

• Lead support for a group of sites or systems providing advanced troubleshooting and mentoring junior technicians.
• Own triage workflows and ensure SLA adherence across Tier 1 support queues
• Coordinate directly with developers engineers and OEM vendors to resolve persistent technical issues.
• Drive process improvements in SCADA ticket handling knowledge management and documentation.
• Collaborate on tool enhancements (e.g. dashboards alerting tools) to increase system reliability.
• Participate in root cause analysis and continuous improvement for recurring plant control issues
• Expert in platform-specific plant controls workflows and support processes. Provides advanced diagnostics and technical resolution.
• Solves complex plant control system issues involving networked devices and data integrity.
• Coordinates across SCADA IT and engineering teams to drive issue resolution. Acts as a point of contact for specific sites or regions.
• Provides task leadership and mentorship to junior specialists and technicians.

Job Requirements and Experiences:

• A Bachelors degree and/or a minimum of 5 years of experience
• SCADA Systems: GE Vestas SGRE Ovation Wonderware Rockwell etc.
• Basic understanding of SEL equipment and substations.
• Knowledge of basic networking and topologies.
• Knowledge of using/managing ticketing systems such as Jira ServiceNow etc.
• Data visualization and reporting capabilities
• Understanding of energy management strategies
• Familiarity with industrial automation systems (preferred)

Physical Requirements:

• Ability to push/pull/lift tools and equipment weighing up to 50 lbs.
• Ability to work safely in extreme environments (hot sun cold etc.)
• Ability to walk climb and stand extensively during the workday
• Knowledge of and experience with the use of hand and power tools
• Knowledge of environmental and safety policies and procedures
• Ability to work within tight deadlines
• Ability to work independently and as part of a team
• Ability and willingness to travel to and from job sites as assigned
• Strong interpersonal skills with ability to manage customer relationships
• Demonstrated desire to learn about the Company and the renewables space
• Excellent proficiency with Microsoft Office (Excel Word PowerPoint Outlook) and Teams
• Strong leadership and communication and ability to meet deadlines.
• Strong organizational skills and ability to coordinate multiple tasks and deliverables.
• Ability to multi-task while working independently and as part of a team
• Motivated self-starter goal-oriented and strong problem-solving abilities
• Proven ability to empathize build relationships and effectively communicate with people from a diverse set of backgrounds
• Responds well to direction is easy to challenge and develop and is coachable
• Is detail-oriented has strong business acumen and a sound understanding of business concepts
• This position is a hybrid 3-day office-based role with 15% travel and visits to other RWECE offices and field locations
• Must be able to sit walk or stand for long durations of time

Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time.

Pay range: The annual base salary range for this position in Illinois is $140000-$153000. The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position candidates education & work experience training & certifications and key skills as well as market and business considerations at the time of the offer.

Benefits offered: Medical Dental Vision Life Insurance Short-Term Disability Long-Term Disability 401(k) match Flexible Spending Accounts EAP Education Assistance Parental Leave Paid time off and Holidays. Eligible employees also participate in short-term incentives in addition to salary.

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All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

RWE Clean Energy is the third largest renewable energy company in the United States with a presence in most U.S. states from coast to coast. RWEs team of about 2000 employees in the U.S. stands ready to help meet the nations growing energy needs. With its homegrown and fastest-to-market product RWE supports the goal of American Energy dominance and independence. To that end RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind solar and battery projects focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWEs energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).