IBS Division Manager

Job Description

The NAPA Integrated Business Solutions (IBS) progam is a partnership with any entity that needs assistance running a highly efficient parts department within their business. Examples include government vehicle maintenance stations ground support maintenance stations for airlines car dealerships etc. NAPA provides supply chain expertise systems and vendor relationships that serve our customers efficiencies and bottom line when we step in to manage their parts deptartments. The IBS Division Manager is responsible for achieving maximum market penetrationand driving market growth increased sales and profitability through the existing and potential IBS locations. Typically working with 7 - 9 Districts this position will assist the District Managers in the growth of company-owned IBS business and assist the General Manager in establishing IBS locations within our indepedent store owner group. This Manager serves as the point person for all contract negotiations and amendments.

Responsibilities

• Develops professional proposals for both private sector and public sector prospects.
• Responds to RFPs in a thorough and timely manner. Develops and gives presentations that sell the advantages of the IBS program. Provides brochures videos presentation materials and targeted advertising to potential new prospects.
• Communicates all on-going leads negotiations and business plans to HQ VP of IBS.
• Reports all new RFP as well as new and existing contract matters immediately to the VP of IBS and GPC Legal primary contact.
• Builds a complete business plan book/portfolio for executive review by HQ and VP of
• IBS before contracts are signed and plan is approved locally.
• Develops prospect list and identifies qualified prospects with each District Manager (DM) that ensures a continuous flow of new start up locations.
• Turns prospects into new sites.
• Establishes timetables for attaining new agreements and ensures obstacles are overcome.
• Assists General Manager (GM) and District Manager (DM) in ensuring new locations are staffed appropriately.
• Develops creates and maintains strong relationships with customers.
• Communicates with all levels of a customers organization in order to get the agreements sold.
• Once agreement is executed Division IBS Manager works through the transition with the DC Management Team.
• Initiates activity with large potential IBS customers to drive new business to as many field / DC areas (including the independent jobbers markets) as possible.
• Works with system support on providing efficient interface with customer systems to ease workflow and improve productivity.
• Provides monthly reporting and evaluation of the IBS effort to the VP of IBS GM DM and Division leadership.
• Supports STARS implementation with new customers and reporting to new and existing customers.
• Supports implementation of new IBS processes and procedures to ensure contract continuation.
• Works with product department to provide adequate vendor support in key product categories.
• Improves overall network of vendor support and the facility margins through improved acquisition costs.
• Participates in both private and public fleet associations that allows company to expand visibility.
• Attends regional/national shows and conferences that will facilitates achievement of national prominence and exposure for IBS.
• Follows the operations manual to ensure consistency.
• Maintains records of all agreements and RFPs for individual IBS locations.
• Remains involved in monitoring the financial wellbeing of all IBS sites. Resolves contract issues.

Qualifications

• A four-year business related degree or equivalent business experience.
• Demonstrated business to business selling and marketing skills.
• Solid working knowledge of the NAPA/APG organization.
• Strong negotiation skills.
• Solid closing (the deal) skills.
• Good follow-up and organization skills.
• Able to use MS suite of products (Word PowerPoint etc) as well as other digital presentation tools provided by HQ.
• Able to create financial reports & analysis for customers.
• Demonstrated leadership in the automotive after-market service industry or long-term cycle sales in government or major business is preferred.
• Possess high character and always deals fairly with both employees and customers.
• Provide strong leadership to the operation to create a high performance team via customer focus open communication a willingness to coach and provide feedback.
• Possess personal drive self-motivation and initiative to accomplish company goals.
• Enjoy working with people in a fast-paced setting be competitive yet has the ability to work calmly under pressure.
• Capable of remaining patient during long-term marketing efforts.

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.