Senior Marketing Operations Manager

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Department:

Marketing

Job Summary

SENIOR MARKETING OPERATIONS MANAGER

Madhappy is a clothing brand for a community of optimists. Born in Los Angeles 2017 the brand has built itself around an optimistic ideology expressed through apparel events and experimental retail spaces around the world. Madhappy writes Local Optimist magazine supports research and awareness in mental health through Madhappy Foundation.

About the job

We are looking to hire a full-time Senior Marketing Operations Manager for Madhappy.

In this role you will serve as the central operational lead across all marketing initiatives bringing clarity structure and accountability to how campaigns collaborations and launches come to life across channels. This role has two direct reports and acts as the connective tissue between Creative Marketing Product Retail Community and external partners. While deeply collaborative with creative teams this role is operationally drivenfocused on timelines systems approvals budgets and cross-functional execution at scale.

The Senior Marketing Operations Manager ensures that big ideas move through the organization cleanly launches land on time and every channel is aligned against a single source of truth.

You must be based in or willing to move to Los Angeles to be considered for this position.

Responsibilities

Marketing Operations & Leadership

Lead and manage our Community Manager In-House Photo Team providing clear direction prioritization and accountability

Establish best-in-class operational standards for planning execution and cross-functional communication

Campaign Planning & Go-To-Market Execution

Own end-to-end marketing timelines for all major campaigns collection releases and collaborations

Lead the GTM process across all channels partnering closely with channel owners (social email/SMS paid media e-commerce PR retail community)

Collaborate with Creative Producer Apparel Production and Design team to manage timelines for sample readiness asset availability and production milestones

Ensure all apparel release and marketing launches are fully aligned across digital retail IRL and partner touchpoints

Cross-Functional Coordination & Approvals

Manage asset approvals with internal creative leadership and external collaborators licensors and brand partners

Own cross-functional asset consistency across all marketing channels

Oversee asset trafficking version control and final delivery across all platforms

Create and distribute marketing rollout decks and internal GTM plans to ensure clarity and alignment across teams

Budget Management

Partner with broader marketing team and producer to manage the day-to-day macro budget

Track spend across campaigns vendors and channels ensuring budgets are adhered to and communicated clearly

Surface risks tradeoffs and resourcing needs proactively

Influencer Seeding Operations & Oversight

Own the operational framework for all influencer seeding initiatives across Madhappy planning placing apparel buys for all initiatives in tandem with the buying team

Partner closely with the Community Manager to plan schedule and execute seeding moments in alignment with campaign timelines and GTM strategy

Oversee cross-functional coordination between Community Creative Production and Logistics to ensure seeding initiatives are timely on-brand and operationally sound

Manage approval flows for seeded talent product drops and partner gifting moments

Ensure consistent tracking reporting and post-campaign analysis of seeding efforts to inform future planning

Act as the escalation point for risks delays or misalignment related to seeding execution

Events Activations Operations & Oversight

Lead the operational planning and execution framework for all marketing events retail activations and brand moments

Own timelines budgets approvals and cross-functional coordination for events in partnership with the Community Manager Retail Creative and Partnerships teams

Ensure events are fully integrated into broader marketing calendars and campaign narratives

Oversee vendor coordination collateral asset delivery staffing needs and run-of-show planning

Manage internal and external approvals related to event programming signage collateral and partner integrations

Ensure post-event recaps learnings and documentation are captured and shared with leadership by the Community Manager

Systems Process & Optimization

Own and evolve marketing calendars workflows and tools to support scale and clarity

Identify gaps in process and build systems that improve efficiency visibility and accountability

Lead keystone campaign retrospectives and performance recaps to inform future planning

About you

Qualifications

710 years of experience in marketing operations integrated marketing or project management within fashion lifestyle or consumer brands

Proven experience managing teams and leading cross-functional initiatives

Exceptional project management skills with the ability to juggle multiple launches simultaneously

Strong understanding of multi-channel marketing ecosystems (digital retail IRL partnerships)

Experience managing budgets and collaborating closely with finance and creative counterparts

Highly organized detail-oriented and process-drivenwithout being overly bureaucratic

Confident communicator who can lead conversations across creative executive and external partner groups

Deep alignment with Madhappys values of optimism care and intentional leadership

Benefits

15 days PTO and 9 days sick pay annually

Paid holidays

Health dental and vision insurance with 75% premium coverage by Madhappy

Retirement plans available$600 quarterly health stipends

Employee discount and early access to products

About Madhappy

About Local Optimist

Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration we orient people with reliable optimistic resources available at any moment.

About The Madhappy Foundation

The Madhappy Foundation is non-profit organization 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation 1% of proceeds from every sale benefit our efforts to raise awareness fund research and positively impact the mental health movement.

Learn more here.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

SENIOR MARKETING OPERATIONS MANAGERMadhappy is a clothing brand for a community of optimists. Born in Los Angeles 2017 the brand has built itself around an optimistic ideology expressed through apparel events and experimental retail spaces around the world. Madhappy writes Local Optimist magazine su...