System Administrator

The 20

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profile Job Location:

Novi, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative innovative environment where our team members and clients can thrive.

Were looking for a System Administrator who thrives on solving complex challenges while working side-by-side with talented this role youll ensure our systems run seamlessly support both internal teams and client environments and contribute to an IT culture built on trust collaboration and a shared drive for excellence. This position offers the opportunity to make a tangible impact through your expertise while working in an environment that values initiative innovation and teamwork.

Responsibilities include but not limited to:

  • Responsible for the maintenance configuration and reliable operation of computer systems network servers workstations and networking equipment.
  • Install and upgrade computer components and software.
  • Troubleshoot hardware and software errors by running diagnostics documenting problems and resolutions prioritizing problems and assessing impact of issues.
  • Provide documentation and technical specifications to Project Team and Manager for planning/implementing of new or upgrades to IT infrastructure (hardware or software)
  • Lead desktop and helpdesk support efforts making sure all desktop applications workstations and related equipment problems are resolved in a timely manner with limited disruptions.
  • Travel onsite to client locations as necessary to provide hands-on technical support troubleshoot issues and implement solutions to ensure continuity of services.

Skills & Experience required:

  • Support for Microsoft technologies including Windows Servers (FSMO DNS DHCP etc.)
  • Active Directory and Azure AD
  • Microsoft 365 administration including Exchange SharePoint OneDrive and Teams Online
  • Intune management
  • Virtualization technologies including VMware and Hyper-V
  • Firewall management and troubleshooting
  • Knowledge and experience with complex networking environments
  • Deep understanding of Active Directory Group Policy and file sharing

Recommended knowledge skills and competencies:

  • Experience with all modern operating systems
  • Experience with documentation platforms such as IT Glue
  • Experience with Kaseya BMS and VSA

Qualifications for System Administrator

  • Associate or Bachelors degree in Computer Science Information Technology System Administration or a closely related field or equivalent experience required
  • 4-6 years of IT administration experience
  • System administration and IT certifications in Microsoft or other network related fields are a plus
  • Working knowledge of virtualization VMWare Hyper-V or equivalent
  • Strong knowledge of systems and networking software hardware and networking protocols
  • Experience with scripting and automation tools
  • A proven track record of developing and implementing IT strategy and plans
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices including expert knowledge of security storage data protection and disaster recovery protocols

Physical Demands:

The physical demands below describe the essential job functions needed to complete this job.

  • Consistent hand and finger dexterity necessary to operate computer equipment
  • Consistently required to sit stand walk talk hear and see
  • Routine use of hands to type
  • Occasional need to stoop kneel crouch twist crawl reach and stretch
  • Consistent vision abilities required; close vision depth perception and ability to focus
  • May require travel dependent on company needs.
  • Occasional need to lift and/or move up to 30 pounds

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities duties and skills required of the individual(s) holding this position.


Required Experience:

Unclear Seniority

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative innovative environment w...
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Key Skills

  • Active Directory
  • VMware
  • Computer Networking
  • Microsoft Windows Server
  • Solaris
  • Windows
  • Linux
  • SAN
  • Shell Scripting
  • System Administration
  • Dns
  • CentOS

About Company

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Your MSP cannot survive on an island. The 20 is a group of Managed Service Providers who have joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with your outstanding service delivery, The 20 provides a successful pl ... View more

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