Director of eCommerce

Job Title: Director of eCommerce

Location:Remote with some time in Evanston Chicago IL

Department:Sales

Reports To: VP of Sales

Company Background:

The most important element of our company background is our purpose. We are a dairy cooperative of cooperatives. That means that we exist to create value for our cooperatives and the 14000 Irish family dairy farms they support. This is central to how we operate critically important for our employees and what fuels our ambition to win.

With that Ornua is Irelands largest exporter of Irish dairy exporting to over 110 countries with annualised sales of 3.4 billion.

We are multi-national operating from 19 subsidiaries worldwide and employing over 2300 staff. Ornua has teams working in-market across all four corners of the globe from Algiers to Beijing to Lagos and LA.

The business is structured across two core divisions: Ornua Foods and Ornua Ingredients.

Ornua Foods owns the iconic Kerrygold brand as well as the Pilgrims Choice Dubliner Forto and BEO Milk Powder brands.

Ornua Ingredients supplies superior quality dairy ingredients to leading global food manufacturers from some of the worlds most technically advanced manufacturing and prepacking facilities located in Africa China Ireland Germany Saudi Arabia Spain the UK and the US.

Ornua Foods North America is headquartered in Evanston IL with additional teams located throughout the US. The consumer foods product portfolio is spread across butter cheese and powders.

The North America division is a powerhouse within Ornua with an iconic and beloved brand and a highly-engaged highly inclusive and high-performing team that together have delivered double-digit profitable growth on the business for the last twenty years.

Position Overview:

We are seeking a strategic data-driven and growth-oriented Director of eCommerce to lead our digital commerce strategy and transformation across all online channels. This is a pivotal leadership role responsible for creating a cohesive strategy accelerating revenue growth expanding our digital shelf presence and driving brand conversation across pureplay DTC and delivery platforms.

The ideal candidate brings a strong commercial mindset a deep experience of digital retail dynamics and a proven track record of scaling CPG brands in the eCommerce ecosystem. You will partner cross-functionally with Sales and Marketing as well as Supply Finance Category and Global teams to build a best-in-class digital commerce engine that fuels sustainable growth.

This is a one-in-a-lifetime opportunity to join a purpose-led organization winning team and own transformational digital expansion to continue to drive growth for an iconic brand.

Key Responsibilities:

• eCommerce Strategy Building and Leadership:
• Develop and execute a comprehensive eCommerce growth strategy aligned with overall company objectives including channel and customer prioritization distribution innovation pricing and assortment plans
• Define the roadmap to expand sales and market share across pureplay marketplace delivery and DTC channels
• Drive the digital P&L by delivering revenue profit conversion and share targets while hitting on all key digital KPIs and optimizing trade and marketing investment
• Customer and Platform Partnerships:
• Lead commercial relationships with key eCommerce retailers and platforms owning term negotiations developing joint business plans and driving our category vision
• Collaborate closely with customer sales teams to align online and B&M strategies to unlock holistic incremental growth
• Business Performance and Data-Driven Insights:
• Establish and track eCommerce KPIs including but not limited to sales conversion rates traffic ROAS digital share and forecast accuracy.
• Deliver actionable insights to senior leadership and provide recommendations on accelerating performance
• Monitor retailer and competitive trends consumer response and behaviour to proactively adjust strategies
• Cross-Functional Leadership:
• Partner with Marketing Supply and Finance teams to ensure seamless product availability competitive pricing and consistent brand messaging
• Lead a high-performing eCommerce team while in its infancy set up framework for the future

Qualifications:

• 7 years of progressive sales leadership experience in CPG industry digital sales or omnichannel commercial leadership
• Bachelors degree required MBA preferred
• Proven success growing brands online and all platforms
• Strong understanding of digital shelf levers media optimization retail media networks and performance marketing
• Demonstrated ability of P&L ownership building strategic partnerships and delivering measurable sales
• Analytical mindset and proficiency with tools like Profitero and similar
• Exceptional leadership collaboration and communication skills
• Willingness to travel both domestically and internationally
• Self-motivated and positive attitude with great energy and growth mindset. Passionate about good high-quality food.

What Youll Gain:

• The opportunity to shape the future of a dairy brand in double digit growth in the US
• A collaborative purpose-driven culture that values innovation and insight
• Competitive compensation benefits and career development opportunities
• Dynamic Working policy in place which facilitates flexible hours and hybrid working with 3 days/week in office plus a 2 week per year Work From Anywhere option.

Total Rewards at Ornua Foods North America will include a competitive salary and annual bonus scheme. The following are a list of other benefits you can avail of: low employee contribution for Medical Vision and Dental benefits cover; 401k; Paid Time Off; Maternity Leave (20 weeks); Parental Leave; Flexible working; Fitness Reimbursement; Charity Donation; Complimentary Kerrygold products; Free car parking and secure bicycle storage; Free healthy snacks and drinks in the office; Reward & Recognition program; Volunteering opportunities; Long Service Awards. The salary range for this role is $158k to $204k and the candidate will be offered a salary commensurate with their level of experience.

Ornua Foods North America Inc isan equal opportunity employer and all qualified applicants will receive consideration for employmentwithout regard to race colour religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Applicants must be authorized to work for any employer in the U.S.