Experienced Automotive Service Advisor (Service Writer)
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Job Location:
Claremont, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Experienced Automotive Service Advisor (Service Writer)
Mazda of Claremont
Job Type: Full-Time
Compensation: Top-of-Market Pay Aggressive Performance Bonuses
Benefits: Medical Dental Vision Paid Time Off
About the Role
Mazda of Claremont is looking for an experienced Automotive Service Advisor who knows how to run a service drive the right wayhigh CSI strong ELR clean repair orders and consistent customer retention.
This role is built for a professional advisor who understands dealership processes communicates clearly with technicians and can confidently present maintenance and repair recommendations without pressure tactics.
If youve already proven yourself on the drive and want a stable well-managed store where performance is rewarded this is the opportunity.
Key Responsibilities
Manage a full service advisor workflow from write-up to delivery
Accurately document customer concerns and technician findings
Present maintenance and repair recommendations clearly and confidently
Maintain strong ELR close rate and CSI performance
Communicate repair timelines and updates proactively
Work efficiently with technicians dispatch and parts
Ensure all repair orders are complete compliant and audit-ready
Build long-term customer relationships that drive repeat business
Required Experience & Qualifications
2 years of dealership Service Advisor experience required
Proven ability to sell maintenance and repair services ethically
Strong understanding of automotive systems and diagnostics
Experience with dealership DMS systems (CDK Reynolds or similar)
Ability to handle high volume while maintaining accuracy
Professional appearance communication and customer presence
Team-oriented mindset with accountability and consistency
What Mazda of Claremont Offers
Top-tier compensation for proven performers
Consistent customer traffic and a structured service process
Strong shop support and professional management
Stable dealership environment with long-term growth potential
Full benefits package including health insurance and PTO
Apply today if youre an experienced Service Advisor ready to work in a dealership that values performance professionalism and customer trust.
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
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