JOB TITLE
Applications and Security Administrator IILOCATION
WorcesterDEPARTMENT NAME
Application & SecurityDIVISION NAME
Worcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARY
The Applications and Security Administrator Level II is a key member of the IT Systems Engineering and Operations team responsible for the administration maintenance and security of campus applications and supporting systems. This position requires a blend of technical expertise in application management identity and access controls and security operations to ensure reliable and secure delivery of technology services across the university. The individual will collaborate closely with application owners vendors and IT colleagues to deliver stable well-managed and secure systems that support WPIs academic and operational mission.JOB DESCRIPTION
Application Administration
Administer configure and maintain enterprise applications such as CBORD StarRez 25Live and other departmental technologies supporting housing dining event management and related campus operations.
Manage upgrades patches integrations and application performance to ensure reliability and availability.
Collaborate with departmental stakeholders and vendors to troubleshoot and resolve complex issues.
Maintain accurate application documentation configuration baselines and system diagrams.
Security Administration
Support identity and access management processes across enterprise applications and infrastructure ensuring least-privilege access and compliance with institutional policies.
Assist in maintaining and monitoring system security configurations certificates and endpoint protections.
Participate in incident response vulnerability remediation and risk assessment activities.
Contribute to university-wide cybersecurity initiatives aligning with standards such as NIST and CIS Controls.
Operations & Support
Provide Tier II/III technical support for escalated application and security incidents.
Monitor system performance logs and alerts to proactively identify and resolve issues.
Participate in backup recovery and business continuity efforts.
Develop automation scripts and workflows to improve operational efficiency.
Collaboration & Development
Serve as a technical resource and contribute to continuous service improvement initiatives.
Collaborate with IT peers Information Security and departmental users to improve system reliability and security posture.
Maintain awareness of emerging technologies and recommend solutions to improve system performance and security.
Qualifications:
Bachelors degree in Computer Science Information Systems Cybersecurity or a related field; equivalent experience considered.
Minimum of 46 years of progressive IT experience including 23 years in application administration and/or information security.
Experience supporting higher education or large enterprise systems such as CBORD StarRez or 25Live preferred.
Technical Skills
Solid understanding of authentication authorization SSO MFA and identity lifecycle management (Azure AD Okta etc.).
Proficiency with Windows or Linux system administration SQL databases and scripting (e.g. PowerShell Python).
Familiarity with IT security frameworks (NIST CIS Controls) and compliance standards such as FERPA and PCI.
Experience with monitoring logging and SIEM tools (e.g. Splunk Microsoft Sentinel).
Working knowledge of virtualization networking and cloud technologies (Microsoft 365 Azure).
Certifications (Preferred)
Microsoft Certified: Azure Administrator Associate or Security Engineer Associate
CompTIA Security or CySA
ITIL Foundation or similar service management certification
Salary Grade 8: $71800 $75000 per year (depending on experience)
Salary is based on related experience expertise and internal equity; generally new hires can expect pay between the minimum and midpoint of the range.
FLSA STATUS
United States of America (Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin veteran statusor disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity collaboration inclusion problem solving innovation high performance and change is committed to maintaining a campus environment free of harassment and discrimination.
Required Experience:
Unclear Seniority
A WPI education has never been more relevant than it is today, because the demand for innovative thinkers who can solve problems on a global scale has never been greater.