Ross Downing Chrysler Dodge Jeep Ram of Mobile is seeking an experienced Used Car Sales Manager to lead our pre-owned vehicle sales operations. This role is responsible for driving used vehicle sales maximizing gross profit managing inventory turn and aging and developing a high-performing sales team while delivering a best-in-class customer experience.
The ideal candidate has a strong background in used car operations inventory management pricing strategy and dealership KPIs and thrives in a fast-paced high-volume dealership environment.
What Youll Do (Key Responsibilities)
Sales Leadership & Team Management
Lead coach and motivate the used car sales team to achieve sales gross and CSI targets
Conduct daily sales meetings one-on-one coaching and performance evaluations
Set expectations around lead handling customer follow-up and closing efficiency
Used Vehicle Strategy & Performance
Manage used vehicle sales performance including volume front-end gross and turn rate
Analyze market data online pricing and competitor activity to ensure competitive positioning
Work with leadership to establish sales goals and performance benchmarks
Inventory Merchandising & Pricing
Oversee used vehicle inventory including acquisition strategy pricing merchandising and aging
Monitor recon timelines and coordinate with service to improve speed to market
Ensure vehicles are merchandised effectively online with competitive pricing and photos
Customer Experience & CSI
Maintain a customer-centric culture focused on transparency and trust
Handle customer escalations professionally and ensure positive resolutions
Drive repeat and referral business through exceptional customer satisfaction
Process Compliance & Technology
Ensure compliance with dealership policies processes and lender requirements
Utilize CRM and DMS systems to track performance and manage sales pipelines
Support desking structuring deals and lender communications as needed
What Were Looking For (Qualifications)
35 years of automotive sales management experience with a strong focus on used vehicles
Proven success managing used car inventory pricing and profitability
Strong leadership coaching and team-development skills
Excellent communication negotiation and interpersonal abilities
Working knowledge of dealership operations finance and inventory metrics
Experience with DMS and CRM platforms (Reynolds & Reynolds CDK VinSolutions DealerSocket etc.)
Ability to thrive in a high-volume performance-driven dealership
High standards of professionalism integrity and confidentiality
Compensation & Benefits
Competitive compensation plan (salary performance-based incentives)
Health dental and vision insurance
Life insurance options
401(k) with company match
Paid time off
Career growth opportunities within a respected dealership group
Why Work at Ross Downing Chrysler Dodge Jeep Ram of Mobile
Strong used vehicle inventory and acquisition strategy
Supportive leadership team and collaborative culture
High customer traffic and brand recognition
Opportunity to directly impact profitability and dealership growth
Equal Opportunity Employer
Ross Downing Chrysler Dodge Jeep Ram of Mobile is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace for all employees.
Required Experience:
Manager
Ross Downing Chrysler Dodge Jeep Ram of Mobile is seeking an experienced Used Car Sales Manager to lead our pre-owned vehicle sales operations. This role is responsible for driving used vehicle sales maximizing gross profit managing inventory turn and aging and developing a high-performing sales tea...
Ross Downing Chrysler Dodge Jeep Ram of Mobile is seeking an experienced Used Car Sales Manager to lead our pre-owned vehicle sales operations. This role is responsible for driving used vehicle sales maximizing gross profit managing inventory turn and aging and developing a high-performing sales team while delivering a best-in-class customer experience.
The ideal candidate has a strong background in used car operations inventory management pricing strategy and dealership KPIs and thrives in a fast-paced high-volume dealership environment.
What Youll Do (Key Responsibilities)
Sales Leadership & Team Management
Lead coach and motivate the used car sales team to achieve sales gross and CSI targets
Conduct daily sales meetings one-on-one coaching and performance evaluations
Set expectations around lead handling customer follow-up and closing efficiency
Used Vehicle Strategy & Performance
Manage used vehicle sales performance including volume front-end gross and turn rate
Analyze market data online pricing and competitor activity to ensure competitive positioning
Work with leadership to establish sales goals and performance benchmarks
Inventory Merchandising & Pricing
Oversee used vehicle inventory including acquisition strategy pricing merchandising and aging
Monitor recon timelines and coordinate with service to improve speed to market
Ensure vehicles are merchandised effectively online with competitive pricing and photos
Customer Experience & CSI
Maintain a customer-centric culture focused on transparency and trust
Handle customer escalations professionally and ensure positive resolutions
Drive repeat and referral business through exceptional customer satisfaction
Process Compliance & Technology
Ensure compliance with dealership policies processes and lender requirements
Utilize CRM and DMS systems to track performance and manage sales pipelines
Support desking structuring deals and lender communications as needed
What Were Looking For (Qualifications)
35 years of automotive sales management experience with a strong focus on used vehicles
Proven success managing used car inventory pricing and profitability
Strong leadership coaching and team-development skills
Excellent communication negotiation and interpersonal abilities
Working knowledge of dealership operations finance and inventory metrics
Experience with DMS and CRM platforms (Reynolds & Reynolds CDK VinSolutions DealerSocket etc.)
Ability to thrive in a high-volume performance-driven dealership
High standards of professionalism integrity and confidentiality
Compensation & Benefits
Competitive compensation plan (salary performance-based incentives)
Health dental and vision insurance
Life insurance options
401(k) with company match
Paid time off
Career growth opportunities within a respected dealership group
Why Work at Ross Downing Chrysler Dodge Jeep Ram of Mobile
Strong used vehicle inventory and acquisition strategy
Supportive leadership team and collaborative culture
High customer traffic and brand recognition
Opportunity to directly impact profitability and dealership growth
Equal Opportunity Employer
Ross Downing Chrysler Dodge Jeep Ram of Mobile is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace for all employees.
Required Experience:
Manager
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