Council Manager
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 115000 - 145000
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
About the Team
The Wall Street Journal Leadership Institute is designed to help business leaders master a world of accelerating change. To succeed they need not only good informationwhich the Wall Street Journal and Dow Jones have traditionally provided thembut also a means for continuously honing their abilities to manage their people through a daunting array of challengeswhether from disruptive new technologies an evolving geopolitical landscape a changing energy paradigm rising stakeholder demands or shifting workplace norms. The Leadership Institute consists of executive peer communities a variety of content and experiences for members and unique access to data only available within Dow Jones.
About the Role
WSJLI is looking for a dynamic and resourceful Council Manager to support our executive peer this role you will be the central point of contact for a designated council members and their support teams responsible for ensuring a high level of member engagement satisfaction and retention. You will work closely with the Council Chair to foster a vibrant connected community and deliver a valuable experience for all members.
You Will:
Member Engagement and Relations
- Set Strategy for Council Growth: In conjunction with the Council Chair play a large strategic role in optimizing for Council growth and member satisfaction including taking a holistic look at attendees for each event and curating the best mix for an elevated experience.
- Proactively Drive Engagement: Actively reach out to council members to encourage participation in events utilize non-event benefits (e.g. exclusive content networking opportunities) and build strong individual relationships.
- Monitor Engagement and Retention: Partner with Member Services Associates to understand who from the council members are engaged which are unengaged
- Support Sales to New Members: Closely partner with Council Chair and WSJLIs sales team to drive new membership acquisition; at times be the primary sales point of contact for high-profile members at companies where WSJLI leaders already have a strong relationship.
- Optimize Member Outreach: Develop and execute tailored engagement strategies based on member profiles. Prioritize outreach to prominent at-risk and unengaged members to ensure they are receiving maximum value from their membership.
- Build Council Chair Relationship: Collaborate closely with the Council Chair providing support and insights to help them foster a strong cohesive community.
Programming and Content Curation
- Match Members to Opportunities: Identify and match members to relevant programming and speaking opportunities that align with their expertise and the councils agenda.
- Source Event Speakers: Working with WSJLIs Executive Producer and the Council Chair actively recruit and secure qualified members to serve as speakers for council events workshops and virtual sessions.
Event and Summit Support
- Drive Summit Co-Chair Recruitment: Partner with the Council Chair to identify and recruit suitable members to serve as co-chairs for annual summits and major events ensuring a strong leadership presence.
You Have:
- 7 years minimum relevant experience
- Bachelors degree in Business Communications Marketing or a related field or equivalent experience
- Proven experience in community management account management or a similar member/client-facing role.
- Exceptional interpersonal and communication skills with a talent for building and maintaining professional relationships.
- Strong organizational and project management abilities with a focus on details and follow-through.
- Experience with a CRM or membership management system (e.g. Salesforce HubSpot).
- Strategic mindset with the ability to identify opportunities for member value and engagement.
- A proactive and self-motivated approach to work with a track record of driving results.
- Ability to work collaboratively with a diverse group of stakeholders including executive-level members and internal teams.
Our Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability email us at Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Business Area:
Dow Jones - Leadership InstituteJob Category:
SalesUnion Status:
Non-Union rolePay Range: $115000 - $145000We recognize that attracting the best talent is key to our strategy and success as a company. As a result we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect and we tailor our offers within the range based on the selected candidates experience industry knowledge location technical and communication skills and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract engage and motivate talented people to do their best work. Similarly to salary for bonus eligible roles targets are set based on a variety of factors including competitive market practice.For benefits eligible roles in addition to cash compensation the company provides a comprehensive and highly competitive benefits package with a variety of physical health retirement and savings caregiving emotional wellbeing transportation and other benefits including elective benefits employees may select to best fit the needs and personal situations of our diverse workforce..Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Dow Jones is the definitive source of premium business news, data and intelligence that moves markets and minds. Dow Jones helps you cut through the noise and act with clarity. Whether you're navigating risk, seizing market opportunity, or staying ahead of global events, Dow Jones giv ... View more
