Learning Experience Designer, SSD OpX Learning

The Sub Same Day (SSD) Operations Excellence (OpX) Learning organization exists to create cost effective best in class on-boarding and developmental solutions and content to support business operational priorities. We do this by working backwards from our customers and focusing on accessible and engaging content that gives learners the right information at the right time to meet their needs. We build learning experiences that empower leaders and associates to onboard efficiently gain proficiency and achieve success in their roles.

We are seeking a Learning Experience Designer to join our Learning team. This individual will create interactive and engaging learning experiences for SSD leaders and associates as they learn their new roles and build their skills. The Learning Experience Designer will leverage learning objectives and business needs to design an optimal learning experience and build the content to create that experience.

Key job responsibilities
- Design and develop creative learner-centered performance-based training materials utilizing interactive eLearning modules and videos and in-app embedded learning content
- Own and create eLearning modules assessments measurement tools and evaluations of training effectiveness
- Develop scalable modules to ensure all training programs are consistent and ready for a potentially global audience
- Facilitate scoping meetings with subject-matter-experts and technical project leads; devise and drive training communication updates
- Effectively manage multiple projects and initiatives simultaneously with the ability to work both independently and collaboratively

About the team
The OpX Learning team helps new and transitioning SSD leaders and associates onboard and assimilate into their roles from New Hire Orientation through proficiency. The team builds learning experiences that enable operators to achieve key learning objectives and carry out their roles safely and with a high-level of quality.

- Bachelors degree
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 years of user experience designer interaction designer information architect or similar design-related role experience
- Experience with authoring tools such as Storyline Lectora Articulate Rise and more
- Experience designing adult learning experiences from desired learning outcomes and business requirements

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Knowledge of Adobe Photoshop Illustrator InDesign Flash and other design tools at an advanced level
- General knowledge of technical languages including JavaScript and xAPI
- Proven work experience designing and delivering training solutions to large organizations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 82700.00 - 129800.00 USD annually