The Amazon Web Services (AWS) Executive Briefing Program (EBC) is seeking a Briefing Coordinator to support the coordination and execution of executive briefings for customers in our Executive Briefing Center in Seattle WA.
As a Briefing Coordinator you are responsible for managing planning timelines stakeholder expectations and communications and the successful execution of logistics for customer engagements. You will work with internal stakeholders to provide coordination of logistics for customer engagements that take place in the EBC including room reservations catering and other onsite requirements. You will leverage self-service tools standardized playbooks and AI recommendations to efficiently manage multiple engagements simultaneously and ensure a seamless customer experience. You will work closely with supporting briefing team members to execute unique and impactful engagements for our customers which deepen relationships accelerate cloud adoption and inspire customers through the art of the possible.
The ideal candidate is detail-oriented highly organized and able to manage multiple priorities in a fast-paced environment. You should be comfortable working with technology tools following standardized processes and collaborating with cross-functional teams to deliver exceptional customer experiences.
The position is in Seattle WA.
Key job responsibilities
Manage briefing logistics including room reservations catering attendee registration and other onsite requirements for up to sixteen briefings per month.
Improve and in some cases develop standard operating procedures
Create mechanisms and drive efficiencies to execute tasks at scale
Utilize exceptional communication skills to set appropriate expectations with internal and external stakeholders throughout the briefing planning process
A day in the life
As a Briefing Program Coordinator your days will be spent coordinating logistics for multiple executive briefings simultaneously. Youll work closely with sales teams to understand their needs use AI-powered tools and playbooks to quickly plan engagements and ensure all onsite requirements are met. Youll handle short-notice requests efficiently while maintaining the high-quality experience our customers expect
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Experience managing multiple projects prioritizing planning and managing time
- Experience with written and verbal communication and presentation
- Experience using project management tools and technology platforms
- 2 years of professional experience in event coordination logistics management or customer-facing operations
- Experience working in a fast-paced team environment
- Experience working in a customer-facing environment
- Knowledge of AWS services
- Experience implementing repeatable processes and driving automation or standardization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 80200.00 - 105700.00 USD annually