After Hours Telephone Triage Service & After-Hours Coordinator (RN GR 5)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
Are you a palliative care nurse that has a passion for palliative care and supporting palliative care patients in their own home with telephone advice
We are seeking an experienced and innovative Nurses to join the state-wide After-Hours Telephone Triage Team based at Caritas Christi Kew
Casual part-time shifts for RN Gr5 Role
Friendly and supportive team environment
About the Role
We are seeking a registered nurse with proven experience and clinical expertise and management in palliative care for the Telephone Triage and After Hours Coordinator. The primary role of this position is to provide telephone triage and clinical advice to patients and their carers in the Victorian community. This role works shifts on the following days/times: (Monday to Sunday 1500-2200 and PH/Weekends 0700-1530) and night duty (2130-0730 Monday to Sunday).
The After-Hours Coordinator (AHC) component of this role is responsible for the smooth and efficient functioning of the Service in the absence of the Operations Manager in accordance with the objectives and policies of the Service. Coordination of the palliative care after-hours triage service management of clinical and emergency situations resource utilisation and support of clinical projects are key aspects of the role.
It is essential to have highly developed interpersonal time management and communication skills with the ability to work effectively both independently and with the multidisciplinary team.
Classifications for this position will be ZC5 ($130582.40 per annum pro rata)
Your Contribution
Degree in general nursing which meets the registration requirements of the Australian Health Practitioner Regulation Agency (AHPRA)
A higher degree qualification in palliative care or education
Excellent telephone triage and communication skills
Ability to use electronic medical records
Have worked clinically in palliative care for at least 5 years ideally across different health care delivery settings
Current National Criminal History Check or willing to obtain
What we Offer
A focus on wellbeing initiatives with regular events and programs
Confidential solutions-focused employee counselling
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging Increase your take home pay!
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement
About the After-Hours Telephone Triage Service
Palliative Care is the active total care of people whose disease is not responsive to curative treatment. Palliative Care is delivered by coordinated medical nursing and allied health services that are provided where possible in the environment of the persons choice. St Vincents Palliative Care Service encompass a new purpose built 16 inpatient bed unit at Caritas Christi at Kew; a hospital based Palliative Care Consultancy Service; the After-Hours Telephone Triage Service; and the Centre for Palliative Care a leader in research and education.
Caritas Christi is co-located with St Vincents Care a new 130 bed residential aged care facility.
Working at St Vincents
St Vincents Hospital Melbourne (SVHM) is a leading teaching research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion Justice Integrity and Excellence.
Application
Please attach your resume and cover letter to your application.
Enquiries for this role can be directed to Esther McMillan-Drendel Operations Manager Palliative Care Services or Telephone
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Closing Date:
26 February 2026 11:59pmReconciliation Action Plan:
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Code of Conduct:
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
