About the Role
As an Accounts Receivable (AR) Analyst you play a key role in supporting the financial health of our large dynamic technology organization. You will be responsible for the collection reconciliation and resolution of assigned accounts receivable balances ensuring that invoices are paid accurately and on time.
In this fast-paced team-oriented environment you will partner closely with internal stakeholders and customers to resolve discrepancies reduce aged receivables and support cash flow targets. This is a great opportunity for someone who enjoys problem-solving digging into details and building strong customer relationships while growing their finance career.
What Youll Do:
Manage and reconcile assigned customer accounts in line with established Authority Matrix guidelines.
Research accounts receivable histories for new and existing customers to ensure accuracy and completeness.
Proactively contact customers regarding outstanding balances based on aging reports and review-code categories.
Identify issues blocking payment (e.g. pricing discrepancies missing documentation credit holds) and collaborate with internal teams to resolve them.
Recognize potential red flags on accounts and escalate them to management as needed.
Perform detailed reconciliations of accounts and identify appropriate next steps for resolution.
Manage discrepancies short-pays and other open issues to drive timely resolution.
Accurately research invoice and credit memo histories including RMA/Program activity (from RMA issuance through credit processing or program conclusion).
Support AR team initiatives and be available for occasional on-call or non-standard work hours when business needs arise.
What Were Looking For
Experience & Education
13 years of relevant experience in accounts receivable credit collections or a related finance function.
High school diploma or equivalent required.
Associate degree in Accounting Finance or a related field preferred.
Technical Skills
Preferred but not required: State State and Local Government contracting
Working knowledge of account reconciliation and credit procedures.
Familiarity with RMA/Program processes (from RMA# issuance to credit processing or program conclusion) is an asset.
Proficiency with Microsoft Office applications especially Excel Word and Outlook.
Basic data entry skills and the ability to perform standard mathematical calculations.
Ability to use common office equipment and quickly learn/adapt to new systems and technology.
Core Competencies & Soft Skills
Strong attention to detail with a focus on accuracy and efficiency.
Ability to recognize common accounts receivable issues and contribute to problem resolution with some guidance.
Organized and able to prioritize work and manage time effectively in a fast-paced environment.
Clear and professional verbal and written communication skills in English; additional local/regional language skills are an asset.
Demonstrated ability to collaborate effectively with colleagues and build positive working relationships.
Comfortable working with people across diverse backgrounds and identities with a focus on respect and inclusion.
Resilient and able to work constructively under pressure especially when faced with high workloads and tight deadlines.
High level of integrity and confidentiality when working with sensitive financial and customer information.
Customer-focused mindset with the ability to be empathetic and responsive to customer needs and concerns.
Ability to remain focused while working at a computer and/or on the phone (or headset) for extended periods.
Working Conditions
Schedule: Occasional non-standard work hours or overtime may be required based on business needs.
Environment: Professional office setting with a hybrid work model (combination of in-office and remote work).
Tools & Equipment: Standard office equipment and computer-based systems.
Key Skills
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
Required Experience:
IC
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