Compensation
$60534.00 AnnualJob Description Summary
The application deadline for this position is 11:59pm EST on February 26 2026.Job Description
Responsibilities and Duties Include:
Develops evaluates and continuously improves mission-based conservation education and interpretative programming for visitors and ZAT students including tours outreach presentations tabling events and conservation initiatives.
Collaborates with zoo faculty and curatorial leadership to align educational programs with curriculum goals animal management priorities and conservation messaging serving as a resource for faculty and students involved in guest-facing activities.
Partners with the Zoo Curator to ensure ambassador animals are selected housed presented and utilized in accordance with all applicable laws regulations AZA standards and internal procedures.
Models trains and evaluates ethical ambassador animal handling practices for students interns staff and volunteers ensuring all interactions prioritize animal welfare and guest safety.
Collects analyzes and reports program participation and impact data to guide continuous improvement and support institutional planning and accreditation requirements.
Supports grant development for the zoo and provides donor stewardship through guided tours customized educational experiences and representation at donor-facing events.
Leads all conservation education components of AZA accreditation including writing editing and assembling required documentation coordinating team contributions and preparing for evaluations.
Maintains awareness of evolving AZA conservation and education standards industry initiatives and best practices ensuring programs meet or exceed accreditation expectations.
Ensures all education staff and ZAT students adhere to established communication and animal handling protocols providing ongoing training and corrective guidance as needed.
Works collaboratively and proactively with all zoo staff and internal departments to support guest-facing elements of operations including signage wayfinding habitat changes public messaging social media content interview requests event planning accessibility initiatives and sustainability projects.
Develops and maintains partnerships locally and within the AZA network coordinating activities and communication with conservation organizations and partners.
Supervises mentors and provides guidance to direct reports students and volunteers involved in conservation and public education programming.
Represents the zoo at various internal and external committees meetings and community events.
Provides support for zoo-wide operations special projects and cross-departmental initiatives as a staff member of the zoo.
Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.
Strictly honors the privacy security and confidentiality of records and other sensitive information according to appropriate state federal and college regulations policies and procedures.
Provides service excellence through courteous informed accessible and professional engagement.
Performs other duties as assigned.
QUALIFICATIONS
Required: An associates degree in zoo animal technology biology education or a related field with four (4) years of conservation and/or education experience within an animal facility or a combination of education and/or experience equal to six (6) years.
Additional Requirements: A criminal background check will be conducted. Must possess a valid Florida Class E Operator (drivers) license and be authorized to drive for the college.
Preferred: A bachelors degree in a related field. Prior experience working in an AZA-accredited facility as well as experience with program development and evaluation.
General Knowledge Skills and Abilities
Ability to work successfully in a multi-cultural environment.
Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.
Analytical Aptitude & Problem Solving - able to analyze information problems situations practices and/or procedures collect and interpret data reason logically establish facts identify and define existing and potential issues recognize the interrelationships among elements draw valid conclusions develop recommendations as well as alternative courses of action select appropriate course follow up and evaluate.
Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.
Critical Thinking & Judgement - able to make well-reasoned sensible and timely decisions based on careful objective review and informed analysis of available information considerations and other factors.
Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.
Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.
Leadership has demonstrated success as an entrepreneurial high energy driven hands-on leader. Possess expertise in selecting training developing coaching mentoring and retaining a highly motivated workforce.
Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.
Team Orientation & Interpersonal highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.
Results Orientation proven ability to set and exceed established targets.
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.
If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
Required Experience:
IC