Surgery Scheduling Associate
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At INSIGHT we believe there is a better way to provide quality healthcare. With a growing team that is dedicated to delivering world-class service to everyone we meet it is our mission to be the most innovative ethical and insightful clinical biomedical technology institution in the world. As we continue to develop and grow in the fields of neuroscience medicine and ethics our mission is guided by the highest levels of leadership development through (E6 I3):Energy Energizing Edge Ethics Expertise Execution Innovation Insight Incubation.
At Insight Hospital & Medical Center we are partnering with the community to build this historical institution into a model healthcare organization providing PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team please apply now!
At Insight Hospital & Medical Center we are partnering with the community to build this historical institution into a model healthcare organization providing PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team please apply now!
GENERAL SUMMARY
The Surgical Scheduleris responsible forscheduling surgeries for a multispecialty outpatient surgical officecheckpatients out from consultations and scheduling recommendations. Responsibilities include coordinating surgical procedures with Operating Room scheduling and obtaining pre-operative testing writing and communicating surgery orders including ICD-10 and CPT codes obtaining clearances from requested specialties guiding patients through the surgical process and collecting necessary documentation for surgeries scheduling recommendations from consultations including imaging follow-ups and lab individual works closely with patients physicians and OR Staff to provide accurate timely and responsive paperwork.
The duties are to be performed in a highly confidential mannerin accordance withthe mission values and behaviors ofInsightHospital and Medical Center.
Employees are further expected to provide highquality ofcare service and kindness toward all patients staff physiciansvolunteersand guests.
DESCRIPTION:
The Surgical Scheduleris responsible forscheduling surgeries for a multispecialty outpatient surgical officecheckpatients out from consultations and scheduling recommendations. Responsibilities include coordinating surgical procedures with Operating Room scheduling and obtaining pre-operative testing writing and communicating surgery orders including ICD-10 and CPT codes obtaining clearances from requested specialties guiding patients through the surgical process and collecting necessary documentation for surgeries scheduling recommendations from consultations including imaging follow-ups and lab individual works closely with patients physicians and OR Staff to provide accurate timely and responsive paperwork.
The duties are to be performed in a highly confidential mannerin accordance withthe mission values and behaviors ofInsightHospital and Medical Center.
Employees are further expected to provide highquality ofcare service and kindness toward all patients staff physiciansvolunteersand guests.
DESCRIPTION:
Duties and Responsibilities:
- Coordinates schedules surgeries and creates follow-up appointments asdesignatedby physicians.
- Coordinates andschedulesrecommendations according to consultations.
- Sends outgoing referrals toappropriate facilities.
- Interacts with patients physicians and other staff both within the clinic and at outside facilities providingaccuratetimely and responsive information.
- Coordinates processes and routes all paperwork asrequiredto meet physician and facility requirements.
- Completes pre-certification forms including ICD-10 codes CPT codes and demographics.
- Ensures efficient telephone communication.
- Documentswork processes asrequired including electronic and paper records.
- Followsall written protocols and procedures of the clinic.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Must be able to recognize and respond appropriately to urgent/emergent situations perprotocols.
- Establish andmaintaineffective working relationships with physicians staff and management.
- Books surgeries based on physician volumemaintainingappropriate standardturn-around times.
- Identifiesscheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
- Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work to policies regarding safety confidentiality and HIPPA guidelines.
Qualifications:
- A High School diploma or GED isrequired.
- 1 years of Surgery Scheduling or related experience. Must be able to communicate effectively with physicians patients and the public and be capable ofestablishinggood working relationships with both internal and external customers.
- Strong knowledge of ICD-10 and CPT coding.
- Strong knowledge of clinical/medical practice operations procedures terminology and administrative procedures.
- Must be flexibleand canmulti-task.
- Proficient in computers and relevant software applications and practice management technology.
- Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
- Possession of strong problem-solving skills and sound judgment
- Ability to achieve team goals whiledemonstratingorganizational values andutilizingresources responsibly.
- Ability to be proactive and take initiative.
- Exhibita high levelof quality through attention to detail and monitoring of work.
- Possession of strong organizational skills.
- Excellent verbal and written communication as well as exceptional interpersonal communication skills.
- Ability to work independently on assignee tasks as well as to accept direction on given assignments.
- Deals with confidential information and/or issues using discretion and judgment.
- Prior Surgery Scheduling experience in a hospital setting
Work Environment & Physical Demands:
- Work is performed in a clinic and office able to sit stand and walk forlong periods. The ability to accurately type write and use general office equipment is necessary. Extensive telephone communication isrequired. A fast-paced clinic must be able to multitask andkeepa high levelof organization.
Benefits:
- Paid Sick Time - effective90 daysafter employment
- Paid Vacation Time - effective90 daysafter employment
- Health vision & dental benefits - eligible at30 days following the 1st of the following month
- Short and long-term disability and basic life insurance - after30 daysof employment
Insight Employeesare required tobe vaccinated for COVID-19 as a condition of employment subject to accommodation for medical orsincerely heldreligious beliefs.
Insight is an equalopportunityemployer and values workplace diversity!
Disclaimer:
The statementshereinare intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of functions tasks dutiesresponsibilitiesand requirements of employees so they do notestablisha contract for employment and are subject to change at the discretion ofInsightHospital and Medical Center.
Required Experience:
IC
Key Skills
- Customer Service
- Communication
- Fire And Safety Engineering
- Key Account
- Market Intelligence
About Company
Discover Flint Neurology, expert Pain Management in Flint, Orthopedic surgeons in Flint, and many more top-tier insight’s patient care second to none for all your needs. Contact (810)732-8336
