IT Network Administrator I

Under general supervision the network administrator I plays a crucial role in maintaining the networks and systems that keep CCSO running smoothly. This includes ensuring robust security overseeing network updates and providing user training. Beyond offering IT support the network administrator serves as the vital link that connects all operations. To excel in this role deep technological expertise in a wide range of computer systems hardware and software is essential. Additionally this position requires availability for after-hours call-outs (including weekends nights and holidays) to address urgent technical support requests participate in the on-call rotation and respond to critical system emergencies.

• Install maintain and troubleshoot multi-site network systems (firewalls routers telephony systems network switches VPN devices cabling (Ethernet and telephone) wireless technologies phone systems encryption keyless entry) to ensure these systems are functioning and communicating properly in accordance with agency policies and procedures.
• Oversee network security including firewalls intrusion detection email and internet content inspection using firewall analyzers and other security appliances (i.e. CISCO email security appliance) to assist with system security according to industry standards and emerging threats.
• Assess the agencys technology infrastructure (i.e. computers laptops cables networks telephone) against industry standards to ensure the stability integrity and efficient operation of the organization.
• Secure access to system by assigning authentication and authorization according to roles and functions to ensure non-authorized users cannot access restricted network segments.
• Track and analyze the use of resources (i.e. software hardware data voice) using system audit logs (i.e. Windows event monitoring firewall logs) to produce reports showing member usage in order to ensure that the resources are being utilized in accordance with CCSO policies procedures as well as applicable laws and regulations.
• Assist CCSO members and members of external agencies (i.e. other Clay County government entities) with system and network configurations and troubleshooting to ensure members have the resources they need to complete essential tasks in accordance with Agency needs.
• Manage CCSO telephone systems using Cisco Call Manager to ensure end users have functioning equipment (i.e. personnel changes).
• Monitor the telephone system (i.e. analog/POTS VoIP) for issues (i.e. outages hardware) and upon discovery of any issues determine root cause solve or escalate the issue and report to supervision to ensure end users have functioning equipment.
• Assist Chain of Command with Disaster Planning/Business Continuity planning in accordance with industry best practices.
• Ensure configurations of agency assets align with technical security framework (i.e. NIST) of industry best practices.
• Educate members regarding the ongoing improvement of IT Systems (i.e. security trends and mandates regulations equipment changes) using change management techniques.
• Collaborate with teammates to create implement and troubleshoot new engineering designs to support the Agencys mission vision and core values.
• Forecast future network needs (i.e agency expansion acquisition of new facilities hardware end-of-life) and proactively identify solutions to ensure continuity of operations.
• Develop and maintain procedures and documentation for Information Technology infrastructure design and operation (i.e. network site map disaster recovery planning multi-site strategies) to ensure business continuity according to agency policies and procedures.
• Processes applicable incoming and outgoing documents and/or files in a timely manner consistent with supervisory direction and/or agency policies/procedures.
• Participates in cross-training with other co-workers; assists those co-workers when the need arises and learns new tasks by working together as a team.
• Reports identified or potential maintenance safety and/or non-compliance findings hazards and incidents to the appropriate personnel and/or department.
• Timely completes all assignments special projects and budgetary requirements (if applicable) as directed adhering to applicable agency policies.
• Adheres to leave and attendance policies including punctual arrival and completing full shifts. Informs the supervisor about illness or untimely incidents reports overtime hours worked and timely submits timesheet attendance and leave requests.
• Regularly checks assigned mailbox phone calls PowerDMS and email messages responding promptly and professionally.
• Makes assigned chain of command aware of anything noteworthy.
• Responds to supervision guidance direction and feedback from executive staff and superiors in a receptive manner and in accordance with agency policies.
• Conducts themselves in a polite helpful courteous ethical and professional manner abiding by the established code of ethics and demonstrates a courteous and professional image when engaged in any activity with the public.
• Cultivates positive working relationships with colleagues and other agency units to enhance work area output and services in line with agency policies.
• Demonstrates an understanding consideration and respect of cultural religious and gender differences when interacting with the public and coworkers.
• Actively participate in job-specific training.
• Operates and performs minor repairs for office equipment to manufacturers specifications and/or within the specified parameters pursuant to agency policies.
• Performs other duties as assigned.

Minimum Education Experience and Requirements:

• Bachelors Degree in computer-related course work or four (4) years of relevant work experience in enterprise network environment.
  • High school diploma or equivalent
  • Proficient in Microsoft office products
  • Speak and understand the English language
  • Internal candidates must have successfully completed their probationary period
  • Internal candidates with punitive disciplinary action within 365 days are ineligible
  • Internal candidates must have completed applicable CCSO FTEP requirements
  • The following items (or authorized equivalents) may be required at various steps in the application process:
    1. Drivers License
    2. Birth Certificate
    3. Social Security Card
    4. Form DD214 for all periods served in the military
    5. GED or High School Diploma and Sealed Transcripts from the highest level of education
    6. FDLE Authority for Release (notarized)

Certification Licenses and Registrations Requirements:

• Cisco Certified Network Administrator (CCNA) with Voice-Over IP (CCNA Voice) preferred.
• CompTIA Network and Security preferred.

• Criminal Justice Information Systems (CJIS) Certification is required prior to employment.
• Valid FDL Class E required.

Salary is negotiable for full-time positions prior to initial hire if requested based on verified experience up to step five (5) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions.

Benefits for full time positions include Florida Retirement System a full suite of very affordable health/life/dental/vision benefits ancillary insurance policies college reimbursement and more. Benefits are effective the 1^st of the month after a full 30 days worked. For more information on benefits please visit duration of the selection process may range from one (1) to three (3) months and may vary based on the number of applicants and/or urgency of filling the vacancy.

Applicants are reminded to take note of the close date listed on this job posting. Interviews are not typically requested prior to this date.

If accommodations are required throughout any portion of the hiring process please contact our Human Resources team at.

All positions at the Clay County Sheriffs Office have testing requirements to determine eligibility. All selected candidates will complete a drug screening polygraph examination and a comprehensive background investigation as a condition of employment. Sensitive and/or confidential aspects of candidates personal lives may be explored during this process (including driving drug usage criminal employment and residential histories).

Any job qualifications or requirements listed in this job posting are susceptible to written and/or physical testing. This testing may be included in the competitive selection process.

This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position please submit your electronic application athttps:// Experience:

Unclear Seniority