Barista, Atrium Health Wake Forest Baptist

Pay Range

Barista

Creates the Starbucks Experience for Atrium Health Wake Forest Baptist customers by providing legendary customer service with prompt service quality beverages products and maintains a clean and comfortable store environment.

Position Highlights:

• Located in Winston Salem NC
• Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO:Accrual starts at 25 days/year to be used for vacations sickness holidays and personal matters.

Youll Need:

• Previous customer service experience
• Complete training and obtain Barista certification with a score of 90%

Nice to Have:

• Previous Barista experience

Essential Functions:

1. Prepares a variety of customer beverage orders such as espresso drinks and coffee of the day to Starbucks standards.
2. Prepares all beverages to standard and hands out quality drinks every time.
3. Follows policies and procedures for operational flow at each station.
4. Follows established safety standards using safe food handling guidelines.
5. Maintains a clean work area and immediate surrounding area. Follows inventory stocking and recording guidelines.
6. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions.
7. Follows cash handling and register procedures.
8. Follows Customer Service Standards by utilizing upgraded language such as my pleasure yes Maam/sir genuine smile and eye contact.
9. Follows standards for merchandising stocking rotating and storing all products.
10. Performs equipment maintenance in accordance with preventative maintenance checklist.
11. Understands and actively participates in Environmental Health & Safety responsibilities by following established Wake Forest Baptist Medical Center policy procedures training and Team Member involvement activities.
12. Performs other related duties as assigned

Skills/Qualifications:

• Consistent attendance and punctuality
• Ability to follow instructions
• Ability to learn and comply with cash register system and procedures
• Ability to adjust to the needs of the department
• Desire to achieve high customer service standards
• Ability to work weekends and holidays
• Ability to communicate with a wide variety of people including employees nursing staff managers and hospital staff

Work Environment:

• Constant standing/walking
• Occasional stooping kneeling or crawling
• Occasional pushing pulling lifting or carrying up to 40 lbs.
• Occasional ascending or descending ladders stairs ramps
• Constant computer/POS Register and bar equipment usage
• Constant receiving detailed information through oral communication
• Constant talking expressing or exchanging ideas by means of the spoken word
• Occasional distinguishing with a degree of accuracy differences or similarities in intensity or quality of flavors and/or odors
• Constant clarity of vision at near and/or far distances

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
• Premium pay such as shift on call and more based on a teammates job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program